HÔPITAL DE BAIE-SAINT-PAUL

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, emergency departments tend to be less busy on weekday mornings and early afternoons. For non-urgent concerns, calling 811 (Info-Santé) first can help you determine whether an ER visit is truly necessary.

Busier times: No historical wait data is available for Hôpital de Baie-Saint-Paul. As with most community ERs, evenings, weekends, and holidays typically see higher patient volumes. During peak tourist seasons in Charlevoix (summer and fall foliage season), the ER may also see increased demand from visitors to the region.

About HÔPITAL DE BAIE-SAINT-PAUL

Hôpital de Baie-Saint-Paul is a modern, purpose-built community hospital completed in 2018 that serves the Charlevoix territory within the CIUSSS de la Capitale-Nationale network. Its emergency department operates 24 hours a day, 7 days a week with 8 functional beds, providing urgent and emergency care for residents and visitors in the Baie-Saint-Paul region. Complex cases requiring advanced specialist intervention such as neurosurgery may be transferred to larger centres in Québec City, so this ER is best suited for urgent and emergent community-level care.

Services & Specialties

24/7 Emergency Department (8 beds), Medical imaging and diagnostic services, On-site laboratory services, Inhalation therapy, General surgery, Obstetric surgery, Cardiac surgery, Breast and vaginal surgery, Mental health inpatient unit (8 beds), Mental health outpatient clinic and day centre, Short-term geriatrics and functional rehabilitation (URFI), Day medicine unit, Electrophysiology, Outpatient consultations, Rehabilitation services, On-site pharmacy, Mammography screening (Mon–Fri, 7:45 a.m.–3:45 p.m.), Sterilization services (URDM), Clean needle distribution service.

Amenities

• On-site pharmacy
• Mammography screening clinic
• Users' committee (Comité des usagers de Charlevoix) on-site

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Tips Before You Go

• Call 811 (Info-Santé) before visiting the ER for non-emergency health concerns — a nurse can advise whether a visit is necessary and may save you a long wait.
• If you are visiting Charlevoix as a tourist, bring your provincial health card (RAMQ card) or out-of-province health insurance information to avoid delays in registration.
• For complex conditions such as suspected stroke, major trauma, or advanced cardiac events, the hospital may arrange transfer to a larger Québec City facility — inform ER staff immediately so they can initiate the process quickly.
• The hospital offers services in both French and English, so English-speaking patients can communicate comfortably with staff.
• Parking costs a minimum of $7 per day — bring change or a payment card, and consider carpooling if a family member accompanies you, as parking space availability may vary during peak periods.

What to Bring

• Provincial health insurance card (RAMQ) or out-of-province health coverage documents
• Government-issued photo ID
• List of current medications including dosages
• List of known allergies
• Any relevant medical records, imaging results, or specialist letters
• Personal comfort items such as water, snacks, and a phone charger for potential wait times
• Payment method for parking ($7/day minimum)
• A trusted contact person's phone number in case staff need to reach a family member

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.