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Hôpital de Baie-Saint-Paul is a modern, purpose-built community hospital completed in 2018 that serves the Charlevoix territory within the CIUSSS de la Capitale-Nationale network. Its emergency department operates 24 hours a day, 7 days a week with 8 functional beds, providing urgent and emergency care for residents and visitors in the Baie-Saint-Paul region. Complex cases requiring advanced specialist intervention such as neurosurgery may be transferred to larger centres in Québec City, so this ER is best suited for urgent and emergent community-level care.
Services & Specialties
24/7 Emergency Department (8 beds), Medical imaging and diagnostic services, On-site laboratory services, Inhalation therapy, General surgery, Obstetric surgery, Cardiac surgery, Breast and vaginal surgery, Mental health inpatient unit (8 beds), Mental health outpatient clinic and day centre, Short-term geriatrics and functional rehabilitation (URFI), Day medicine unit, Electrophysiology, Outpatient consultations, Rehabilitation services, On-site pharmacy, Mammography screening (Mon–Fri, 7:45 a.m.–3:45 p.m.), Sterilization services (URDM), Clean needle distribution service.
Amenities
On-site pharmacy
Mammography screening clinic
Users' committee (Comité des usagers de Charlevoix) on-site
Call 811 (Info-Santé) before visiting the ER for non-emergency health concerns — a nurse can advise whether a visit is necessary and may save you a long wait.
If you are visiting Charlevoix as a tourist, bring your provincial health card (RAMQ card) or out-of-province health insurance information to avoid delays in registration.
For complex conditions such as suspected stroke, major trauma, or advanced cardiac events, the hospital may arrange transfer to a larger Québec City facility — inform ER staff immediately so they can initiate the process quickly.
The hospital offers services in both French and English, so English-speaking patients can communicate comfortably with staff.
Parking costs a minimum of $7 per day — bring change or a payment card, and consider carpooling if a family member accompanies you, as parking space availability may vary during peak periods.
What to Bring
Provincial health insurance card (RAMQ) or out-of-province health coverage documents
Government-issued photo ID
List of current medications including dosages
List of known allergies
Any relevant medical records, imaging results, or specialist letters
Personal comfort items such as water, snacks, and a phone charger for potential wait times
Payment method for parking ($7/day minimum)
A trusted contact person's phone number in case staff need to reach a family member
Frequently Asked Questions
What is the address and phone number for Hôpital de Baie-Saint-Paul?
The hospital is located at 88, rue Racine, Baie-Saint-Paul, Québec G3Z 0K3. You can reach them by phone at 418-435-5150.
Which health network does Hôpital de Baie-Saint-Paul belong to?
Hôpital de Baie-Saint-Paul operates under the CIUSSS de la Capitale-Nationale network and serves the Charlevoix territory.
Does the hospital offer services in English?
Yes. Hôpital de Baie-Saint-Paul provides services in both French and English, so English-speaking patients can expect to be accommodated.
Can the Baie-Saint-Paul ER handle serious trauma or complex surgical cases?
The emergency department provides 24/7 urgent and emergency care and the hospital offers a range of surgical services. However, as a community hospital, highly complex cases such as neurosurgery or advanced cardiac interventions may require transfer to a specialized centre in Québec City.
Is the hospital new, and what facilities does it have?
Yes. The current Hôpital de Baie-Saint-Paul is a modern, purpose-built facility of approximately 375,000 sq. ft. that opened in 2018, replacing the former hospital. It includes 47 hospital beds, an emergency department, operating suites, medical imaging, a pharmacy, mental health services, and a connected 103-bed long-term care (CHSLD) component.
Is there parking at Hôpital de Baie-Saint-Paul, and how much does it cost?
Yes, visitor parking is available on-site at a minimum rate of $7 per day. For questions about accessible parking or specific lot locations, contact the hospital directly at 418-435-5150.