HÔPITAL DE L'ENFANT-JÉSUS

Location & Access

1401.0 18e Rue, Québec City, QC J0S 1K0

On-site parking is available for patients and visitors, including dedicated accessible/disability parking spaces. An underground parking structure was completed as part of the 2020–2021 infrastructure expansion. A major new hospital complex under construction will include up to 2,600 parking spaces upon full completion. Verify current parking rates directly with the hospital.

Hôpital de l'Enfant-Jésus is well served by public transit. The 'H. Enfant-Jésus' bus stop is approximately 2 metres from the hospital entrance (about a 1-minute walk). RTC (Réseau de transport de la Capitale) bus routes 4, 290, 800, and 802 serve the area, and the hospital is also accessible via Société de transport de Lévis for passengers travelling from the south shore.

About HÔPITAL DE L'ENFANT-JÉSUS

Hôpital de l'Enfant-Jésus in Québec City is one of only three Level 1 Trauma Centres in the province of Quebec, offering 24/7 emergency and highly specialized care in traumatology, neurosciences, severe burns, spinal cord injuries, and blood diseases. Part of CHU de Québec – Université Laval, it is a large regional hospital serving patients from across Quebec, and is home to ÉVAQ, the provincial aeromedical evacuation service that transfers critically ill patients from remote areas. It is also one of only two hospitals in the Capitale-Nationale region offering emergency psychiatric services, making it a critical resource for complex and high-acuity cases.

Services & Specialties

24/7 Emergency Department, Level 1 Trauma Centre, Emergency Psychiatric Services, Neurosciences, Severe Burn Care, Spinal Cord Injury Care, Blood Diseases (Hematology), Intensive Care Unit, Aeromedical Patient Reception (ÉVAQ), Highly Specialized Surgical Services, Critical Care.

Amenities

• Cafeteria on site
• Convenience store / boutique on site
• Accessible/disability parking
• Wi-Fi available (CHU de Québec–Université Laval network)
• Underground parking structure

Best Times to Visit

Quieter times: Emergency departments generally experience lower volumes in the early morning hours (roughly 6:00 AM to 10:00 AM) on weekdays. As a major Level 1 Trauma Centre and regional referral hospital, this facility handles complex, high-acuity cases at all hours — plan accordingly and arrive early in the day for less urgent concerns if possible.

Busier times: Like most large urban emergency departments, Hôpital de l'Enfant-Jésus tends to be busiest on weekday evenings, weekends, and holidays when other clinics are closed. Monday mornings can also see elevated volumes as patients who delayed seeking care over the weekend arrive. If your condition is not an emergency, consider visiting a local CLSC or walk-in clinic to reduce wait times.

Tips Before You Go

• This is a Level 1 Trauma Centre — if you or someone with you has suffered major trauma, a serious head or spinal injury, or severe burns, this is the appropriate facility in the Québec City region.
• Emergency psychiatric services are available here, making it one of only two sites in Capitale-Nationale where you can receive a psychiatric emergency assessment.
• Expect active construction activity on and around the campus as a major new hospital complex is being built — allow extra time for navigation and parking when visiting.
• If you are travelling by bus, RTC routes 4, 290, 800, and 802 all stop directly in front of the hospital, making transit a convenient and reliable option.
• Patients being transferred via aeromedical transport (ÉVAQ) from remote areas of Quebec or northern New Brunswick will arrive here — family members should contact the hospital directly for patient arrival information.

What to Bring

• Provincial health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, including dosages
• List of known allergies (medications, substances)
• Any relevant medical history documents or recent test results
• Private insurance information if applicable
• Phone charger or portable battery
• Snacks and water for a potentially long wait

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.