HÔPITAL DE LA BAIE

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About HÔPITAL DE LA BAIE

Hôpital de la Baie is a local community hospital (hôpital de proximité) located in the La Baie district of Saguenay, Québec, operating a 24/7 emergency department with 7 stretcher beds. As part of the CIUSSS du Saguenay–Lac-Saint-Jean network, it provides front-line emergency and inpatient care for residents of La Baie and the surrounding area, including 24/7 support services for victims of sexual assault and seniors experiencing abuse. Patients requiring highly specialized care such as cardiac intervention, major trauma, or advanced pediatric services are typically stabilized here and transferred to Hôpital de Chicoutimi, the regional tertiary centre.

Services & Specialties

24/7 emergency department, Triage by registered nurse using Quebec provincial triage scale, Inpatient care (local/proximity hospital level), Long-term care (CHSLD) on site, 24/7 specialized services for victims of sexual assault (adults and youth aged 14–17), Social adaptation services for senior victims of abuse, Bilingual services (French and English), Stabilization and transfer coordination to Hôpital de Chicoutimi for complex cases.

Amenities

• Wheelchair-accessible entrances and elevators
• Administrative offices open Monday–Friday, 8:00 a.m.–12:00 p.m. and 1:00–4:00 p.m.
• Stairs and elevator access throughout the building
• On-site CHSLD (long-term care centre)

Other Care Options

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Tips Before You Go

• Bring your Québec health insurance card (RAMQ card), your hospital card if you have one, and a complete list of your current medications — triage nurses will need this information.
• For non-urgent concerns, call Info-Santé at 8-1-1 before heading to the ER. A nurse can help you decide if the emergency department is truly necessary.
• Hôpital de la Baie has only 7 ED stretcher beds — it is a small community facility. Patients with complex or life-threatening conditions may be stabilized and transferred to Hôpital de Chicoutimi for advanced care.
• Do not be surprised if patients who arrive after you are seen first — triage prioritizes by medical severity, not arrival order.
• If you have a complaint about care or services, you can contact the CIUSSS du Saguenay–Lac-Saint-Jean commissariat at 1-877-662-3963.
• Services are available in both French and English — do not hesitate to request service in your preferred language.

What to Bring

• Québec health insurance card (carte d'assurance maladie / RAMQ card)
• Hospital card (if previously issued by this facility)
• Complete list of current medications and dosages
• Photo identification
• Provincial or private insurance information
• List of known allergies
• Any relevant medical records or recent test results
• A book, phone charger, or other item to pass time while waiting

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.