PAVILLON CENTRE HOSPITALIER DE L'UNIVERSITÉ LAVAL

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to be less busy than evenings, weekends, and holidays at high-volume urban ERs.

Busier times: As one of Québec City's largest and busiest emergency departments — with approximately 79,000 annual visits — expect higher volumes on evenings, weekends, and public holidays. Monday mornings can also be busy following the weekend.

About PAVILLON CENTRE HOSPITALIER DE L'UNIVERSITÉ LAVAL

The Pavillon Centre Hospitalier de l'Université Laval (CHUL), located at 2705 Boulevard Laurier in Québec City, is part of the CHU de Québec-Université Laval network — the largest health establishment in Québec. Its emergency department operates 24/7 and handles approximately 79,000 visits per year, supported by around 30 medical staff and the full resources of a major academic hospital. Co-located with the Centre mère-enfant Soleil (CMES), CHUL offers secondary, tertiary, and quaternary care for patients across eastern Québec, making it the destination of choice for complex, high-acuity cases including pediatric, obstetric, and specialized medical emergencies.

Services & Specialties

24/7 emergency department, Pediatric emergency care (Centre mère-enfant Soleil), Obstetrics and maternal-fetal medicine, Digestive diseases, Chronic pain management, Medically assisted reproduction, Ophthalmology, Genetics, Dermatology, Orthopedics, Neuropsychology, Developmental clinic, Pain clinic, Addictions and mental health liaison (CRUV), Smoking cessation, PrEP clinic, Birth centre (Maison de naissance), Supra-regional provincial laboratory, Advanced diagnostics and sub-specialist consultation, Bilingual services (French and English).

Amenities

• Bilingual services (French and English)
• On-site parking
• Supra-regional laboratory on site
• For cafeteria, ATM, pharmacy, and Wi-Fi details, consult chudequebec.ca or call 418-525-4444

Other Care Options

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Tips Before You Go

• CHUL is a high-volume academic ER seeing roughly 79,000 visits annually — arrive prepared for potential wait times, especially for non-critical conditions.
• If your visit involves a child or a pregnancy-related concern, CHUL's co-located Centre mère-enfant Soleil provides specialized pediatric and obstetric teams on site.
• As a university hospital, CHUL has access to sub-specialists and advanced diagnostics not available at community hospitals — it is the appropriate destination for complex or rare conditions.
• Services are offered in both French and English, so do not hesitate to request English-language care if needed.
• Confirm parking rates and transit options before your visit by checking chudequebec.ca or calling 418-525-4444, as specific details can change.

What to Bring

• Québec health insurance card (RAMQ card)
• Government-issued photo ID
• List of all current medications and dosages
• Any relevant medical records, test results, or imaging
• Health insurance or supplemental coverage information
• Emergency contact name and phone number
• Comfortable clothing and a warm layer (waiting areas can be cool)
• Phone charger or portable battery for extended waits

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.