SITE GLEN

Best Times to Visit

Quieter times: Emergency departments generally experience lower volumes in the early morning hours (roughly 6 a.m. to 9 a.m.) on weekdays. For non-life-threatening issues, arriving during off-peak hours may reduce your wait. Always call 911 or come immediately if you are experiencing a medical emergency.

Busier times: Evenings, weekends, and holidays typically see higher patient volumes at most urban emergency departments. Monday mornings can also be busy as patients who delayed care over the weekend arrive. As a major academic referral centre, the Glen Site ER may receive complex cases at any hour.

About SITE GLEN

The MUHC Glen Site at 1001 Boul. Décarie in Montréal is Quebec's largest combined adult and children's hospital, offering tertiary and quaternary emergency care around the clock. The facility houses two separate emergency departments — one for adults (Royal Victoria Hospital) and one for children (Montreal Children's Hospital) — along with a dedicated pediatric Trauma Centre. As a McGill University academic health centre, it delivers some of the most complex and specialized care available in Canada.

Services & Specialties

Adult emergency department (Royal Victoria Hospital), Pediatric emergency department (Montreal Children's Hospital), Pediatric Trauma Centre, Cancer care and oncology emergencies (Cedars Cancer Centre), Respiratory and chest medicine (Montreal Chest Institute), Supportive and palliative care (12-bed inpatient unit), Ophthalmology (MUHC Adult Ophthalmology Clinic), Tertiary and quaternary complex care, Surgical and critical care services, Canadian Triage and Acuity Scale (CTAS) triage, Medical education and clinical research integration.

Amenities

• Cafeterias and coffee shops throughout the facility
• Pharmacy on S1 level, Block D
• Free Wi-Fi in all public areas
• Gift shops with convenience items
• Fully accessible ramps, elevators, and automatic doors
• 38 designated handicapped parking spaces
• Electric vehicle charging stations
• Bilingual (English/French) signage and services
• Overnight sofa-bed accommodation for families in single patient rooms
• Palliative care unit with private rooms, therapeutic whirlpool bath, and family kitchenette

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• The Glen Site has two separate emergency departments — follow signs for either the adult (Royal Victoria Hospital) ER or the pediatric (Montreal Children's Hospital) ER depending on the patient's age.
• For emergency drop-off, follow the red 'URGENCE/EMERGENCY' ramp signs off Décarie Blvd. to reach the dedicated ER drop-off point adapted for patients with reduced mobility.
• If you are presenting with a fracture or orthopedic injury, be aware that the MUHC orthopedic department is based at the Montreal General Hospital — you may be transferred there for definitive treatment.
• Triage is conducted using the Canadian Triage and Acuity Scale (CTAS); the sickest patients are always seen first, so wait times can vary significantly — check real-time waits before heading in for non-life-threatening concerns.
• Vendôme Métro station (Orange Line) is tunnel-connected to the hospital and is the easiest transit option, especially in winter or for those with mobility needs.

What to Bring

• Government-issued photo ID (driver's licence or passport)
• Quebec Medicare card (RAMQ card)
• Private insurance or supplemental health coverage information
• A complete list of current medications, dosages, and allergies
• Any relevant medical records, test results, or specialist letters
• Method of payment for parking
• Phone charger and entertainment for potential wait times
• Snacks and water for accompanying family members

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.