HÔPITAL MAISONNEUVE-ROSEMONT

Best Times to Visit

About HÔPITAL MAISONNEUVE-ROSEMONT

Hôpital Maisonneuve-Rosemont (HMR) is one of the largest hospital centres in Québec, serving approximately 670,000 residents across East Montréal with a full-service emergency department treating around 69,000 patients annually. The ED operates 54 beds and manages the full spectrum of adult, pediatric, psychiatric, and detoxification emergencies around the clock. As a University of Montréal–affiliated teaching hospital with recognized specialties in ophthalmology, nephrology, oncology, and neonatology, HMR offers a level of specialized care rarely found outside a major academic medical centre.

Services & Specialties

24/7 Emergency Department (54 beds), Adult and pediatric emergency care, Psychiatric emergency services, Detoxification services, General and internal medicine, Cardiology, Pneumology, Intensive care unit (ICU), Endocrinology, Obstetrics, gynecology, and neonatology (2nd neonatology centre in Québec), Ophthalmology (specialized centre), Nephrology (specialized centre), Stem cell and cellular therapy (first Centre of Excellence for Cellular Therapy in Canada), Diagnostic imaging: radiography, MRI, nuclear medicine, ultrasound (180,000–220,000 studies/year), Outpatient and ambulatory care, Surgical services (18,000+ procedures annually), Psychiatry, Research in cellular, molecular therapy, and regenerative medicine.

Amenities

• Main cafeteria (cashless — bills can be converted to prepaid card at an on-site kiosk)
• Café Cabrini snack bar at the main entrance
• Wheelchair access ramps across all pavilions
• Elevators in all pavilions
• Paid parking (3 lots)
• Strict smoke-free campus (including parking lots and vehicles)

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• HMR is a large multi-pavilion campus — confirm which pavilion your service or appointment is in before arriving, as entrances and parking areas differ between Pavilion J.A.-DeSève, Pavilion Maisonneuve, Pavilion Rosemont, and the Centre of Ambulatory Care.
• The hospital primarily operates in French. English-speaking patients have legal protections for access to services in English at HMR — don't hesitate to request English-language assistance.
• The ED treats approximately 69,000 patients per year. Triage is standard; urgent and life-threatening cases are always prioritized. For minor issues, consider whether a walk-in clinic (clinique sans rendez-vous) may serve you faster.
• If you are a frequent outpatient (chemotherapy, dialysis, or similar), ask the parking office about a frequent-visitor parking permit to reduce costs and hassle.
• The Passport Canada app lets you pay for and extend parking remotely — download it before your visit to avoid returning to the pay station mid-appointment.

What to Bring

• Québec health insurance card (carte d'assurance maladie / RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial health card or out-of-province insurance information if applicable
• Personal items for a potentially long wait: water bottle, snacks, phone charger
• Warm layer or blanket — ERs can be cold
• Contact information for your family doctor or specialist
• Licence plate number if driving, for parking payment at the outdoor pay station

Parking

HMR has three paid parking lots accessible from Boulevard de l'Assomption. Payment is made at an outdoor pay station — no windshield ticket is required, so have your licence plate number ready. Payment is also accepted via the Passport Canada app (Android and iOS), which lets you monitor and extend your parking time remotely. Drop-off zones are strictly for patient pick-up and drop-off; illegally parked vehicles will be towed. Frequent-visitor parking permits are available at the parking office for patients attending regularly (e.g., chemotherapy or dialysis, minimum 10 visits/month). If the on-site lots are full, street parking is available on surrounding streets.

Getting There

The Assomption metro station (Green Line) is approximately 1 km from the hospital — about a 15-minute walk. STM bus routes serving HMR directly include Bus 131 (Boulevard de l'Assomption) and Bus 197 (Boulevard Rosemont). Additional nearby routes include buses 18, 185, 811, and 370. A BIXI bike-share station is available seasonally at the corner of Rue Rosemont and Rue Châtelain.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.