Alexandra Hospital

About Alexandra Hospital

Alexandra Hospital is a fully accredited 26-bed acute and continuing care facility located in Ingersoll, Ontario, serving the surrounding Oxford County communities since 1909. Its 24/7 emergency department sees approximately 19,000 patients per year and is staffed by experienced physicians, a nurse practitioner, and registered nurses supported by diagnostic imaging and laboratory services on site. Patients seeking emergency care, day surgery, medical inpatient services, or specialized outpatient clinics will find Alexandra Hospital a capable local alternative to travelling to larger centres like London or Woodstock.

Services & Specialties

24/7 Emergency Department, Day surgery, General surgery, Medical inpatient care, Palliative care unit, Cardiac rehabilitation, Gynecology clinic, Pain management clinic, Ophthalmology clinic, Surgical outpatient clinic, Diagnostic imaging, Laboratory services, Diabetes Education Program, Cardiac rehabilitation, Family medicine (Alexandra Medical Centre, 2nd floor), Prenatal and pediatric care, Chronic disease management, Ontario Health atHome case management (on-site), Residential substance use referral services.

Amenities

• 24-hour ATM in the Emergency Department waiting room
• Cafeteria open Monday–Friday 9 am–4 pm, weekends 10:30 am–4 pm (closed statutory holidays)
• Self-serve coffee on weekends and statutory holidays, 1:15 pm–4:30 pm
• Vending machines near the emergency entrance on the first floor
• Volunteer-operated Gift Shop (Room 110, Monday–Friday 9 am–4 pm), debit/credit only
• Spiritual care available via Volunteer Chaplain for inpatients
• Emergency spiritual support through Palliative Care Team and Volunteer Chaplains
• Hospital pharmacist available for inpatient medication questions
• Wheelchair-accessible main entrance with automatic doors and elevator with Braille features
• Accessible washrooms, levered handles, elevated toilets, and graphic signs throughout

Tips Before You Go

• Enter through the emergency entrance on Noxon St after 11 pm — the main entrance is not accessible overnight.
• Bring your OHIP card; most hospital services are covered, but note that ambulance transport has a $45 co-payment and items like crutches or knee immobilizers are not OHIP-covered.
• Bring a complete list of all medications — prescription, over-the-counter, herbal supplements, and vitamins — as the triage team will need this information.
• If you need a family doctor after your visit, the Alexandra Medical Centre on the second floor of the hospital offers full-scope family medicine, including chronic disease management and preventative care.
• The on-site Diabetes Education Program accepts self-referrals — no doctor's note required to access this service.

What to Bring

• Valid OHIP card or other provincial health card
• All prescription medications in their original bottles
• Over-the-counter medications, vitamins, and herbal supplements
• Government-issued photo ID
• List of known allergies
• Emergency contact information
• Any relevant medical history, recent test results, or specialist letters
• Payment method for any non-covered items (e.g., crutches, casts, ambulance co-pay)

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.