Mount Sinai Hospital

Best Times to Visit

Quieter times: No historical wait time data is currently available for this location. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to see shorter ER wait times at busy urban hospitals. If your condition is not life-threatening, calling your family doctor or Telehealth Ontario (1-866-797-0000) first may help you determine whether an ER visit is necessary.

Busier times: No historical data is available to identify specific peak periods for this ER. As a major downtown Toronto academic hospital, the ED is typically busiest on Monday mornings, weekend evenings, and during flu season (November through February). Avoid arriving during shift-change periods (typically around 7am and 7pm) when possible.

About Mount Sinai Hospital

Mount Sinai Hospital's Emergency Department is a 24/7 acute care ER located at 600 University Ave in downtown Toronto, part of one of Canada's top-ranked academic health sciences centres. As a 442-bed facility affiliated with the University of Toronto, it offers advanced emergency medicine backed by on-site specialists in cardiology, oncology, women's health, geriatrics, and critical care. Located along Toronto's Hospital Row and physically connected to Toronto General Hospital and Princess Margaret Cancer Centre, this ED is well-suited for patients with complex or serious medical needs.

Services & Specialties

24/7 Emergency Department, Emergency medicine, Women's and infants' health, Cardiology and cardiac catheterization (Cath Lab), Oncology and surgical oncology, Geriatric care, Critical care and ICU, General psychiatry, Diabetes and chronic disease management, Gastrointestinal disease management, Full medical imaging: CT, MRI, X-Ray, Ultrasound, Nuclear Medicine, Interventional Radiology, Breast imaging and bone mineral densitometry, Pulmonary Function Lab, Outpatient laboratory services, On-site pharmacy, Alzheimer's and dementia support (Reitman Centre), TTY accessibility services.

Amenities

• Full-service pharmacy in the main lobby (Mon–Fri 8am–8pm, weekends 10am–6pm) with compounding, consultations, and blood pressure screening
• ATM in the food court
• ATM on the 4th floor near the top of the escalator
• Gift shop in the main lobby (Mon–Fri 9am–6pm, weekends 12pm–5pm)
• The Sinai Shop boutique on the main floor of 600 University Ave in the RioCan Food Hall
• RioCan Food Hall food court on-site
• Accessible parking garage with barrier-free washrooms and Braille/voice elevators
• TTY service available for patients with hearing or communication needs (416-586-8275)

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 104 walk-in clinics in Toronto →

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Tips Before You Go

• The Emergency Department entrance is on the south side of the building at 600 University Ave — if dropping off a patient, use Murray Street at the rear of the hospital.
• If you have a hearing or communication impairment, TTY service is available at 416-586-8275 before or during your visit.
• Mount Sinai is physically connected via bridges and tunnels to Toronto General Hospital and Princess Margaret Cancer Centre, which can be helpful if you are transferred or need to access related services.
• For parking, consider purchasing a multi-day pass at the 40 Murray St. Parking Office if you expect multiple visits — it offers a reduced rate and is valid for one year.
• Take the subway to Queen's Park Station (Line 1) for the fastest and most reliable transit access, especially during Toronto's peak traffic hours.

What to Bring

• Government-issued photo ID (e.g., driver's licence or passport)
• Provincial health card (Ontario OHIP card)
• List of current medications, dosages, and allergies
• Any relevant medical records, recent test results, or referral letters
• Personal items for comfort during a potentially long wait (snacks, charger, book)
• Insurance information if applicable (e.g., travel insurance or extended benefits)
• Emergency contact name and phone number
• Cash or a debit/credit card for parking, pharmacy, or incidentals

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.