Niagara Health System - Greater Niagara General Site

5546 Portage Rd, Niagara Falls, ON (905) 378-4647

Current ER wait

4h 30m

27 waiting · 19 being treated

4h 30m wait. See a doctor online instead? Often under an hour. Cold, UTI, rash, prescriptions and more. See a doctor online

In an emergency, call 911. Independent service, not affiliated with this hospital. Free nurse advice: 811.

Source: Niagara Health System · as of 1:58 p.m. EDT

Open 24/7

Source: Niagara Health·high confidence·verified 1mo ago

Non-emergency options

Before you go, check if a pharmacist can help Pharmacists in Ontario can prescribe on the spot for 22 conditions, including UTIs, cold sores and pink eye. Walk in, no appointment. No cost with a valid health card. Book a pharmacist visit See what pharmacists can treat →
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12-Hour Forecast

5h8
6pm
5h45
7pm
5h38
8pm
5h2
9pm
4h39
10pm
2h56
11pm
3h14
12am
2h18
1am
1h54
2am
1h46
3am
1h30
4am
1h58
5am

Best Times to Visit

Shortest wait Sundays 12pm avg ~1h 39m
Longest wait Wednesdays 3am avg ~5h 58m

Nearby Alternatives

Niagara Health System - St. Catharines

St Catharines · 17 km away

6h 38m

Niagara Health System - Welland Hospital Site

Welland · 17 km away

4h 15m

Niagara Health System - Niagara-on-the-Lake Hospital Site

Niagara-On-The-Lake · 18 km away

—

Niagara Health System - Douglas Memorial Hospital

Fort Erie · 24 km away

3h 52m

Niagara Health System - Port Colborne General Site

Port Colborne · 28 km away

2h 27m

Live map, alerts, and forecasts

Open on ERstat →

About Greater Niagara General

The Jeff Morgan Emergency Department at Niagara Health System's Greater Niagara General Site (5546 Portage Rd) provides 24/7 emergency care to residents of Niagara Falls and the broader Regional Municipality of Niagara. As part of a major multi-site hospital network serving over 450,000 people, this full-service hospital offers comprehensive emergency, surgical, critical care, and mental health services under one roof. Patients requiring urgent or life-threatening care will find a full range of diagnostic and specialist resources on site.

Services & Specialties

24/7 Emergency Department (Jeff Morgan Emergency Department), Critical Care, Surgical Services, Medicine and Complex Care, Ambulatory and Outpatient Care, Outpatient Mental Health and Addictions, Diagnostic Imaging, Laboratory Services, Cancer Care (Niagara Health network), Cardiac Care (Niagara Health network), Stroke Care (Niagara Health network), Kidney Care (Niagara Health network), Outpatient Clinics.

Amenities

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care → · 3 walk-in clinics in Niagara Falls →

Pharmacists in Ontario can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

What to Bring

Frequently Asked Questions

What is the Jeff Morgan Emergency Department?
The Jeff Morgan Emergency Department is the name of the emergency department at the Greater Niagara General Site. It operates 24 hours a day, 7 days a week, serving patients across Niagara Falls and the surrounding region.
Does the Greater Niagara General Site have specialist services beyond the ER?
Yes. In addition to the emergency department, the site offers critical care, surgical services, medicine, complex care, outpatient mental health and addictions, diagnostic imaging, and laboratory services, as well as access to cancer, cardiac, stroke, and kidney care through the broader Niagara Health network.
Can I bring a family member or support person with me to the ER?
Yes. Niagara Health's Essential Care Partner (ECP) program allows you to designate up to two loved ones to provide emotional, cognitive, or physical support as part of your care team. One person is permitted at the bedside at a time.
Is there food available at the hospital during an ER visit?
Yes. There is a Tim Hortons on site, and vending machines offering hot and cold beverages and snacks are available 24 hours a day in the Emergency Department waiting area.
What parking options are available at the Niagara Falls hospital site?
On-site parking is available with a gated ticket system. Payment is made at indoor kiosks by Visa or MasterCard before you leave — debit is not accepted. If the main lot is full, overflow parking is accessible from North St at the back of the hospital. Monthly parking passes are also available for frequent visitors.
Is there a way to manage my care journey after visiting the Greater Niagara General Site?
Yes. Niagara Health offers the Niagara Health Navigator app, which connects patients to a range of resources to help support their care journey following a hospital visit.

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View all Ontario hospitals

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Ontario health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.

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