Quieter times: As a residential long-term care facility, this centre is not a walk-in or emergency care site. Administrative inquiries are best made during regular business hours. Avoid calling between 12:00 p.m. and 1:00 p.m. when the administrative office is closed.
Busier times: Calling or visiting for administrative matters between 12:00 p.m. and 1:00 p.m. is not recommended, as the administrative office is closed during this period. For emergencies at any hour, call 9-1-1 rather than contacting this facility.
The facility at 146 Rue du Manoir Est in Cap-Saint-Ignace, QC operates as a long-term care and residential services centre (CHSLD) under the CISSS de Chaudière-Appalaches network, providing 24/7 care for non-autonomous elderly residents. It offers residential accommodation, general medicine, respite care, and a day centre, with services available in both French and English. This is not an acute care hospital with an emergency department — residents and visitors in Cap-Saint-Ignace experiencing a medical emergency should call 9-1-1 or proceed to the Hôpital de Montmagny.
Services & Specialties
Long-term residential care (hébergement), General medicine (omnipratique), Respite care with accommodation (répit avec hébergement), Day centre (Centre de jour), CLSC service point (on-site), Laboratory blood draw / prélèvement services (by appointment), Bilingual services (French and English).
This facility is a long-term care residence, not an emergency department. For any medical emergency in Cap-Saint-Ignace, call 9-1-1 immediately.
To inquire about placement or services at this CHSLD, contact the CISSS de Chaudière-Appalaches directly — admission is by referral only.
Blood draw (prélèvement) services at the on-site CLSC point require a prior appointment booked through the Hôpital de Montmagny appointment centre.
The administrative office is closed from noon to 1:00 p.m. daily — plan visits or calls accordingly.
For urgent but non-life-threatening care in the region, the nearest general hospital is the Hôpital de Montmagny, also part of the CISSS de Chaudière-Appalaches network.
What to Bring
Provincial health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo identification
List of current medications and dosages
Relevant medical history or referral documents
Contact information for family members or next of kin
Personal comfort items if attending a long appointment
Payment method for any applicable fees
Any previous test results or specialist letters relevant to your visit
Parking
Free on-site parking is available. The facility is wheelchair accessible, has a ground-level entrance requiring no stairs, and is equipped with an elevator.
Getting There
No public transit service is available to this location. A personal vehicle or private transportation is required to reach the facility.
Frequently Asked Questions
Does CH du Cap-Saint-Ignace have an emergency department?
No. This facility is a CHSLD (Centre d'hébergement et de soins de longue durée), a long-term care residence for elderly residents. It does not operate an emergency department. For emergencies, call 9-1-1 or go to the Hôpital de Montmagny.
How do I arrange admission to the CHSLD de Cap-Saint-Ignace?
Placement in this long-term care facility is by referral only. You must contact the CISSS de Chaudière-Appalaches in your region to begin the referral and assessment process. The facility itself can be reached at 418-246-5644.
Can I get a blood test (prélèvement) done at this facility?
Yes. A CLSC service point, including blood draw (prélèvement) services, is accessible at 146 Rue du Manoir Est. However, an appointment is required and must be booked through the appointment centre at the Hôpital de Montmagny.
Is the facility accessible for people with mobility challenges?
Yes. The building is fully wheelchair accessible, features a ground-level entrance with no stairs, and has an elevator available on-site.
What languages are services offered in at this facility?
Services are offered in both French and English, making the facility accessible to both francophone and anglophone residents and families in the Cap-Saint-Ignace area.
Where is the nearest emergency department to Cap-Saint-Ignace?
The nearest emergency department is at the Hôpital de Montmagny, which is part of the same CISSS de Chaudière-Appalaches regional health network. For life-threatening emergencies, always call 9-1-1 first.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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