CH DE METABETCHOUAN - LAC-A-LA-CROIX ET CLSC SECTEUR-SUD

Best Times to Visit

Quieter times: No historical wait time data is available for this facility. Generally, early weekday mornings tend to be quieter at community hospitals. For non-urgent concerns, consider calling ahead to confirm the best time to visit.

Busier times: No historical data is available for this location. Like most emergency departments, evenings, weekends, and holidays may see higher patient volumes. Calling 418-669-2000 ahead of a non-urgent visit is recommended.

About CH DE METABETCHOUAN - LAC-A-LA-CROIX ET CLSC SECTEUR-SUD

CH de Métabetchouan–Lac-à-la-Croix et CLSC Secteur-Sud is a community-level health facility located at 1895 Route 169 in Métabetchouan–Lac-à-la-Croix, QC, serving the surrounding Saguenay–Lac-Saint-Jean region with front-line emergency and primary care services 24 hours a day, seven days a week. As part of the CIUSSS du Saguenay–Lac-Saint-Jean network, it provides essential nursing care, diagnostics, and general emergency services for residents of this rural community. Patients requiring high-acuity or specialized care — such as trauma, cardiac surgery, stroke, or pediatric emergencies — should be aware that transfer to a larger regional hospital within the CIUSSS network may be required.

Services & Specialties

24/7 emergency care, Nursing consultations, Blood draws (prélèvements), Wound care and dressing changes, ECG (electrocardiogram), IV, subcutaneous, and intramuscular medication administration, Central catheter maintenance, Used syringe collection, Long-term care (CHSLD) — 113 beds, Temporary accommodation beds, Laboratory services, Vaccination, Social assistance and community health programs, Services for families, newborns, young mothers, adolescents, and seniors.

Amenities

• Wheelchair-accessible entrance (CLSC level)
• Single-floor CLSC layout
• Wheelchair access, elevator, and stairs in the Centre d'hébergement
• Services available in French and English
• On-site parking

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

Pharmacists in Quebec can assess and prescribe for dozens of common conditions. See what they can treat →

Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Call 418-669-2000 before visiting to confirm which services are currently available at this community-level facility.
• For life-threatening emergencies such as stroke, heart attack, or major trauma, dial 911 — you may be directed to or transported to a larger regional hospital within the CIUSSS du Saguenay–Lac-Saint-Jean network.
• If you do not have a family doctor, contact the unattached patient access desk (guichet d'accès) at 418-669-1049 or toll-free 1-844-867-5332 for help navigating primary care services.
• For non-urgent appointments, book online via clicsante.ca or call 1-833-704-0087 if you need assistance booking by phone.
• This is a small community facility — arriving with complete documentation of your medical history, current medications, and health card will help staff provide faster, more accurate care.

What to Bring

• Valid Quebec health insurance card (RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and allergies
• Provincial or private insurance information
• Any relevant medical records or referral letters
• Personal comfort items for potential wait times (water bottle, snack, warm layer)
• A trusted contact person's name and phone number
• Payment method for any applicable fees

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.