Quieter times: No historical wait time data is available for this facility. Generally, mid-morning on weekdays (Tuesday through Thursday) tends to be quieter at community CLSCs. Calling ahead at 819-542-2777 is recommended to gauge current volumes before visiting.
Busier times: No historical data is available. As with most urgent care facilities, Monday mornings and early evenings after 5 PM on weekdays are typically busier as patients arrive after work or following a weekend. Friday afternoons may also see higher volumes ahead of the weekend.
About CLSC - URGENCE-MINEURE - CENTRE D'HÉBERGEMENT DE WINDSOR
The CLSC – Urgence-Mineure – Centre d'Hébergement de Windsor is a community-level frontline health facility located at 23 Rue Ambroise-Dearden in Windsor, QC, serving the Val-Saint-François region of the Eastern Townships under CIUSSS de l'Estrie – CHUS. This minor urgent care unit handles non-life-threatening conditions and operates as a directed walk-in clinic, offering physician and nursing consultations, laboratory services, radiology, and more. Patients with serious or life-threatening emergencies should proceed directly to a full hospital emergency department in Sherbrooke or the surrounding region.
Services & Specialties
Physician consultations, Nursing consultations, Radiology / X-ray, Electrocardiogram (ECG), Blood draws and laboratory samples, Walk-in (sans rendez-vous) minor urgent care, Contraception counselling, Prenatal classes, End-of-life care, Sharps and needle recovery, Breastfeeding room.
This facility treats minor urgent conditions only — for chest pain, stroke symptoms, severe trauma, or any life-threatening emergency, go directly to Hôpital Fleurimont or Hôtel-Dieu de Sherbrooke.
Call ahead at 819-542-2777 before visiting to confirm service availability, as offerings at small community CLSCs can vary.
If you are unsure whether your condition is appropriate for this facility, call 811 (Info-Santé) to speak with a nurse who can direct you to the right care.
Bring coins (25¢, $1, $2) for the parking pay terminal — paper bills are not accepted and the first two hours are free.
Note that one entrance has 4 stairs; if you require step-free access, use the ramp or elevator entrance upon arrival.
Any relevant medical history documents or referral letters
Coins for parking (25¢, $1, $2 — no paper bills accepted)
Comfortable clothing appropriate for a potential wait
Snacks and water for extended wait times
Parking
Parking is available on-site. As per general CIUSSS de l'Estrie – CHUS policy, pay terminals are located inside the facility with the first two hours free. Payment is accepted in coins (25¢, $1, and $2); paper bills are not accepted. Free or informal surface parking may also be available given the community size — verify on arrival.
Getting There
Windsor, QC is a small municipality of approximately 5,000 residents in the Eastern Townships with limited regional public transit options. Most patients arrive by personal vehicle. Contact the facility at 819-542-2777 for the most current access information.
Frequently Asked Questions
Is the CLSC Urgence-Mineure Windsor a full emergency department?
No. This is a minor urgent care (urgence mineure) unit operating as a directed walk-in clinic under CIUSSS de l'Estrie – CHUS. It is not a trauma centre, cardiac centre, or full hospital ER. For serious or life-threatening emergencies, go to Hôpital Fleurimont or Hôtel-Dieu de Sherbrooke in Sherbrooke.
What is the phone number for the CLSC in Windsor, QC?
You can reach the CLSC – Urgence-Mineure – Centre d'Hébergement de Windsor at 819-542-2777. It is recommended to call ahead to confirm services and current wait times before your visit.
Does this CLSC also serve as a long-term care facility?
Yes. The same site also functions as a Centre d'hébergement (CHSLD), providing long-term residential care for non-autonomous elderly residents in Windsor and the Val-Saint-François region.
What network does the Windsor CLSC belong to?
This facility is administered under CIUSSS de l'Estrie – CHUS (Centre intégré universitaire de santé et de services sociaux de l'Estrie), the regional integrated health and social services network for the Eastern Townships. More regional health information is available at santeestrie.qc.ca.
Can I access care at this CLSC without an appointment?
Yes. The minor emergency unit operates as a directed walk-in clinic (clinique sans rendez-vous dirigé), meaning you can arrive without a prior appointment for minor urgent care needs. Call 819-542-2777 or 811 (Info-Santé) if you are unsure whether your condition qualifies.
Is the Windsor CLSC accessible for people with reduced mobility?
The building is equipped with an elevator and a ramp for step-free access. Note that one entrance does have 4 stairs, so patients with mobility needs should use the ramp or elevator entrance. Contact the facility at 819-542-2777 for specific accessibility guidance.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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