CLSC de Saint-Marc-des-Carrières, located at 1045 Boulevard Bona-Dussault in Saint-Marc-des-Carrières, QC, is one of Quebec's earliest and most historically significant CLSCs, having opened in May 1972. Operating as part of the CIUSSS de la Capitale-Nationale network, it provides 24/7 first-line emergency services to the western Portneuf region, including observation beds and advanced equipment. This is a CLSC-level emergency facility — not a designated trauma centre — best suited for non-life-threatening urgent conditions; patients with severe emergencies may require transfer to a larger hospital in the Quebec City area.
Services & Specialties
24/7 emergency department, Observation beds, Family medicine clinic (GMF – Groupe de médecine de famille), Mental health services, Addiction rehabilitation services (on-site centre de réadaptation en dépendance), Needle distribution program, Health card (carte d'assurance maladie) authentication, Info-Santé referrals and nurse consultations via 811, Bilingual services (French and English), Community social services.
Amenities
Health card (carte d'assurance maladie) authentication available 7:30 a.m.–10:30 p.m., 7 days a week
The emergency department is open 24/7, but general CLSC services (appointments, community programs) are closed on weekends and statutory holidays — plan accordingly.
For non-urgent health concerns, call 811 (option 1) to speak with an Info-Santé nurse before heading to the ER — this can save you time and direct you to the right care.
To book a non-emergency appointment with a nurse or family medicine service, call the Portneuf appointment centre at 418-666-7525 (or toll-free 1-833-666-7525), Monday–Friday, 8 a.m.–4 p.m.
This is a CLSC-level emergency, not a full trauma centre. For life-threatening emergencies such as heart attack, stroke, or major trauma, call 911 immediately as you may need care at a larger Quebec City-area hospital.
Bring your Quebec health card (carte d'assurance maladie) — authentication services are available on-site from 7:30 a.m. to 10:30 p.m. daily.
What to Bring
Quebec health card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial drug insurance card or private insurance information
Any relevant medical history documents or recent test results
Phone or device charger for waiting periods
Comfortable clothing and a light jacket (waiting areas can be cool)
Cash or debit card for any incidental needs
Parking
Surface parking is typical for CLSC facilities of this size in small Quebec municipalities. Specific details on parking costs or accessibility features are not publicly documented — contact the facility directly at 418-268-3571 to confirm.
Getting There
Saint-Marc-des-Carrières is a rural municipality in the Portneuf region with no documented urban transit or bus routes serving this CLSC. The facility is most easily reached by personal vehicle. Patients without a vehicle should contact the facility at 418-268-3571 or inquire with Portneuf regional transportation services for options.
Frequently Asked Questions
Is the CLSC de Saint-Marc-des-Carrières emergency department open 24 hours?
Yes, the emergency department at CLSC de Saint-Marc-des-Carrières is open 24 hours a day, 7 days a week, 365 days a year, including weekends and statutory holidays.
Is this a full hospital emergency department or a CLSC-level emergency?
This is a CLSC-level emergency department, not a designated trauma centre or full hospital ER. It is equipped with observation beds and advanced equipment for first-line urgent care, but patients with severe or life-threatening emergencies may be stabilized and transferred to a larger facility in the Quebec City area.
What is the phone number for CLSC de Saint-Marc-des-Carrières?
You can reach CLSC de Saint-Marc-des-Carrières at 418-268-3571. For non-urgent appointment bookings, contact the Portneuf appointment centre at 418-666-7525 or toll-free at 1-833-666-7525, Monday to Friday, 8 a.m. to 4 p.m.
Does this CLSC offer mental health or addiction services?
Yes. CLSC de Saint-Marc-des-Carrières offers improved access to mental health services and also hosts an on-site addiction rehabilitation services centre (Centre de services de réadaptation en dépendance) at the same address.
What health network does CLSC de Saint-Marc-des-Carrières belong to?
The CLSC is part of the CIUSSS de la Capitale-Nationale health authority and is listed among its network of emergency facilities alongside major Quebec City hospitals. It serves the western portion of the Portneuf region.
Can I get family doctor services at this CLSC?
Yes. CLSC de Saint-Marc-des-Carrières operates as a GMF (Groupe de médecine de famille), offering appointment-based family medicine services. To book an appointment, contact the Portneuf appointment centre at 418-666-7525, Monday to Friday, 8 a.m. to 4 p.m.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 42 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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