The Hôpital de Lanaudière (Centre hospitalier régional de Lanaudière) in Saint-Charles-Borromée is the regional hospital serving approximately 220,000 residents across the northern Lanaudière region, from Saint-Michel-des-Saints to Terrebonne, including the Atikamekw community of Manawan. Its emergency department operates 24/7 with 42 stretcher beds and receives more than 75,000 visits annually, supported by over 140 specialist physicians and 150 full-time general practitioners. This is a full-service regional hospital offering general and specialized acute care, making it the appropriate destination for serious, urgent, and complex medical needs in the Lanaudière region.
Services & Specialties
Emergency department (24/7, 42 stretcher beds), Intensive care unit (ICU) — 16 beds, 7 operating rooms — surgical services, Diagnostic imaging and radiology, Magnetic resonance imaging (MRI), Test centre and laboratory services, Sexual assault victim support services, Contraception services, Detoxification services, Palliative and end-of-life care, Mental health residential unit, Long-term care (CHSLD) for non-autonomous elderly, Psychosocial and clinical nutrition services, University family medicine group (GMF-U), Cardiology and clinical research, Services in French, English, and Atikamekw.
Amenities
Breastfeeding room on-site
ICU family lounge and waiting area
Staff and trainee library (Direction de l'Enseignement Universitaire et de la Recherche)
On-site parking
Cafeteria, ATM, pharmacy, chapel, and Wi-Fi — contact hospital at 450-759-8222 to confirm availability
Call ahead for non-emergency questions: reach the hospital at 450-759-8222 or visit cisss-lanaudiere.gouv.qc.ca to save time before your visit.
If you do not have a family doctor, call the dedicated access line at 1-833-755-4263 — many non-urgent issues can be addressed without visiting the ER.
For appointments and referrals, use the hospital's dedicated booking line at 450-756-1628 to avoid unnecessary ER visits.
The ER receives over 75,000 visits per year — weekday afternoons and evenings tend to be among the busiest periods; consider arriving earlier in the day for non-critical concerns if possible.
Services are available in French, English, and Atikamekw — let staff know your language preference upon arrival so appropriate support can be arranged.
Visiting hours for admitted patients are 8:00 AM to 9:00 PM; some units may have additional restrictions, so check with care staff when you arrive.
What to Bring
Quebec health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications, dosages, and allergies
Provincial drug insurance card or private insurance information
Emergency contact name and phone number
Any relevant medical records, recent test results, or referral documents
Comfortable clothing and a warm layer — ERs can be cool during long waits
Snacks, water, phone charger, and entertainment for potentially long wait times
Parking
Paid on-site parking is available at the hospital. Current rates are listed under 'Stationnement – tarifs' on the CISSS de Lanaudière website at cisss-lanaudiere.gouv.qc.ca. Contact the hospital at 450-759-8222 for accessible parking details or current pricing before your visit.
Getting There
The nearest transit stop, C.H.R.D.L. (Hôpital) Débarcadère, is approximately 63 metres from the hospital entrance — about a 1-minute walk — and is served by local CTJM bus routes 2 and 3. Buses run weekdays from approximately 6:20 AM to 10:10 PM and weekends from 7:50 AM to 6:35 PM. Joliette railway station, served by VIA Rail from Montréal, is approximately 1.5 km southeast of the hospital.
Frequently Asked Questions
What is the phone number for Hôpital de Lanaudière?
The main hospital number is 450-759-8222. For appointment booking, call 450-756-1628. If you do not have a family doctor and need access to care, call the regional access line at 1-833-755-4263.
How many emergency beds does Hôpital de Lanaudière have?
The emergency department at Hôpital de Lanaudière has 42 stretcher (working) beds and sees more than 75,000 emergency visits each year.
Does Hôpital de Lanaudière offer services in languages other than French?
Yes. The hospital provides services in French, English, and Atikamekw, reflecting the diverse population it serves across the Lanaudière region, including the Atikamekw community of Manawan.
Does the hospital have an ICU and surgical services?
Yes. Hôpital de Lanaudière has a 16-bed intensive care unit (ICU) and 7 operating rooms, as well as a full range of specialized and diagnostic services including MRI and radiology.
How do I get to Hôpital de Lanaudière by public transit?
Take CTJM bus routes 2 or 3 to the C.H.R.D.L. (Hôpital) Débarcadère stop, which is approximately 63 metres — about a 1-minute walk — from the hospital entrance. Buses run weekdays from about 6:20 AM to 10:10 PM and weekends from 7:50 AM to 6:35 PM. VIA Rail's Joliette station is also about 1.5 km from the hospital.
What region does Hôpital de Lanaudière serve?
Hôpital de Lanaudière is the regional hospital for the northern Lanaudière area, serving approximately 220,000 residents from communities including Saint-Michel-des-Saints, Terrebonne, and the Atikamekw community of Manawan. It is part of the CISSS de Lanaudière network.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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