Hôpital de Thetford is a general and specialized care hospital (CHSGS) located in Thetford Mines, QC, operating within the CISSS de Chaudière-Appalaches network. Its emergency department runs 24 hours a day, 7 days a week, with 10 stretchers and full support from on-site radiology, laboratory, and inpatient services across 88 beds. Designated as a primary trauma centre and referral centre, this hospital is the primary acute care destination for residents of Thetford Mines and the surrounding Chaudière-Appalaches region.
Services & Specialties
Emergency department (urgence) – 24/7, Primary trauma centre services, Inpatient hospital care (88 beds), Radiology and medical imaging, Laboratory and specimen collection (prélèvements), Vaccination services, Psychological and social support services, Designated referral centre services, Designated screening centre services.
Call ahead at 418-338-7777 to confirm services, parking details, and any logistical questions before your visit.
Services at Hôpital de Thetford are offered primarily in French — if you require English-language assistance, note this when you arrive or when calling ahead.
For non-life-threatening conditions, consider checking real-time wait times on this page before heading to the emergency department to better plan your visit.
If you are arriving by Taxibus Thetford Mines, confirm your pickup and drop-off stop in advance, as service schedules may vary.
As a designated primary trauma centre, serious injuries and emergencies are treated here — do not hesitate to call 911 for life-threatening situations rather than driving to the hospital yourself.
What to Bring
Quebec health insurance card (carte d'assurance maladie / RAMQ card)
Government-issued photo ID
List of current medications and dosages
Provincial drug insurance card or private insurance information
List of known allergies
Emergency contact name and phone number
Any relevant medical documents, test results, or referral letters
Cash, debit, or credit card for parking fees
Parking
Hôpital de Thetford offers paid on-site parking managed through gated booth systems at the entrance and exit. Pay stations (horodateurs) accepting credit card, debit card, cash, and mobile app payment have been introduced. Ground-level entry to the facility is available for ease of access.
Getting There
The hospital is accessible by public transit via Taxibus Thetford Mines inc., with ground-level entry to the facility.
Frequently Asked Questions
Is the emergency department at Hôpital de Thetford open 24/7?
Yes, the emergency department (salle d'urgence) at Hôpital de Thetford in Thetford Mines operates 24 hours a day, 7 days a week, including holidays.
Is Hôpital de Thetford a trauma centre?
Yes. Hôpital de Thetford holds a designation as a primary trauma centre (centre de traumatologie primaire), meaning it is equipped to receive and stabilize trauma patients in the Thetford Mines and Chaudière-Appalaches region.
How many emergency stretchers does Hôpital de Thetford have?
The emergency department at Hôpital de Thetford has 10 stretchers. The hospital overall has 88 inpatient beds for admitted patients.
What is the main phone number for Hôpital de Thetford?
You can reach Hôpital de Thetford at 418-338-7777 for general inquiries, service information, and logistical questions before your visit.
Is parking available at Hôpital de Thetford?
Yes, paid parking is available on-site. The lot uses gated booth systems and pay stations that accept credit card, debit card, cash, and mobile app payments. Ground-level entry is also available.
What health network does Hôpital de Thetford belong to?
Hôpital de Thetford is part of the CISSS de Chaudière-Appalaches and is classified as a CHSGS (Centre hospitalier de soins généraux et spécialisés), providing general and specialized care to the region.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.