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The Centre Hospitalier Hôtel-Dieu de Sorel, located at 30 Rue Ferland in Sorel-Tracy, QC, operates a 24/7 emergency department serving the Pierre-De Saurel region with 17 functional stretcher spaces and triage based on the Canadian Triage and Acuity Scale. As part of the CISSS de la Montérégie-Est network, this general and specialized care hospital offers a broad range of services including intensive care, oncology, obstetrics, surgery, and mental health. Patients with non-urgent concerns are encouraged to call Info-Santé 811 or visit a walk-in clinic before coming to the ER.
Services & Specialties
24/7 Emergency Department, Intensive Care, One-Day Surgery, Oncology, Palliative Care, Obstetrics and Pediatrics, Mental Health Outpatient Clinic and Inpatient Hospitalization, Hemodialysis (Dialysis), Laboratory and Diagnostic Testing, Detoxification Services, Harm Reduction: Used Syringe Disposal and Injection Equipment Distribution.
If your condition is not immediately life-threatening, call Info-Santé 811 first — a nurse can advise whether you need the ER or can be seen at a walk-in clinic instead.
The emergency entrance is on Rue Ferland; if arriving outside main admission hours, head directly to the emergency reception desk.
Leave valuables, credit cards, and cash with a trusted person before arriving — the hospital is not responsible for lost items. If needed, security can store valuables until your discharge.
Parking is free for the first two hours, making it suitable for shorter visits; for longer stays, the daily maximum is $7.70.
Services are delivered primarily in French — if you require services in English, let staff know upon arrival so accommodations can be arranged where possible.
What to Bring
Valid Quebec Health Insurance Card (RAMQ card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Provincial drug insurance card or private insurance information
Contact information for your family doctor
Comfort items for potential wait times (book, phone charger, snacks)
A trusted person to accompany you and hold any valuables
Frequently Asked Questions
Where is the emergency entrance at Hôtel-Dieu de Sorel?
The emergency department entrance is located at 30 Rue Ferland, Sorel-Tracy. The main hospital address is 400 Avenue de l'Hôtel-Dieu, but patients visiting the ER should use the Rue Ferland entrance.
How many stretchers does the Hôtel-Dieu de Sorel emergency department have?
The emergency department operates with 17 functional stretchers. Triage is conducted using the Canadian Triage and Acuity Scale (CTAS) to prioritize patients based on the urgency of their condition.
Is parking free at Hôtel-Dieu de Sorel?
The first two hours of parking are free for all users. After that, a maximum daily rate of $7.70 applies. Parking is managed by the Société Parc-Auto du Québec (S.PA.Q.) and is free for volunteers, families, and caregivers of long-term care residents.
Does Hôtel-Dieu de Sorel offer dialysis services?
Yes, hemodialysis (dialysis) services are available on site at the Centre Hospitalier Hôtel-Dieu de Sorel, in addition to a broad range of general and specialized care services.
Will my ER visit be covered by Quebec health insurance?
Yes, emergency medical fees are fully covered for Quebec residents who present a valid RAMQ health insurance card. Some non-covered services or treatments may incur additional charges — ask at the admissions or billing office for details.
What health network does Hôtel-Dieu de Sorel belong to?
Hôtel-Dieu de Sorel is part of the CISSS de la Montérégie-Est health network, which coordinates general and specialized healthcare services across the Montérégie-Est region of Quebec.