Hôtel-Dieu de Lévis

Best Times to Visit

About HÔTEL-DIEU DE LÉVIS

Hôtel-Dieu de Lévis is the principal hospital centre of the Chaudière-Appalaches region, located at 143 Rue Wolfe in Lévis, Québec, and serving over 66,000 emergency visits annually. As a university-affiliated hospital centre (CHAU) with 349 short-term care beds, it provides general, specialized, and ultra-specialized care, acting as a referral hub for patients across Chaudière-Appalaches, Capitale-Nationale, and eastern Québec. Its modern, renovated emergency department with 43 functional stretcher beds is equipped to handle everything from routine urgent care to complex trauma, cardiac, neurological, and oncological emergencies.

Services & Specialties

Emergency medicine (43-bed ED, 24/7), Cardiology — ECG, echocardiography, coronary care unit, Regional Integrated Cancer Centre (CRIC), Hyperbaric medicine (largest hospital-based program in Canada), Neurology, Nephrology and dialysis, Orthopedics, Obstetrics and maternity, Psychiatry (Pavillon Dominique-Bédard), Gynecology — family gynecology clinic, Infectious diseases, Otolaryngology (ENT), Intensive/critical care, Stroke care (Canadian Stroke Consortium network), Traumatic brain injury care, Ambulatory care centre, Outpatient clinics (136,000 visits/year).

Amenities

• Bistro (2nd floor, open daily 7:00 a.m.–8:00 p.m.)
• Bistro at the emergency department
• Cafeteria
• Gift shop (ground floor, near main entrance — profits donated to the hospital)
• ATM machines on site
• Chapel (5th floor, at main elevator exit)
• Spiritual care / chaplaincy services
• Library (1st floor, Saint-Joseph Pavilion)
• Vending machines
• Telephone service

Other Care Options

Not every health issue needs an ER visit. Find out where to go for care →

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Compare hospital wait times across Canada. View all wait times →

Tips Before You Go

• Hôtel-Dieu de Lévis serves as the regional referral centre for Chaudière-Appalaches — if you are being transferred from a smaller area hospital, expect a higher-acuity environment and potentially longer waits as complex cases are prioritized.
• The hospital is primarily French-language.
• A bistro is located directly at the emergency department, which can be helpful for family members or companions during a long wait.
• If you or a family member is receiving cancer treatment, ask about La Maison Dessercom nearby — it offers affordable overnight accommodations and meal coupons for the hospital cafeteria.
• With approximately 66,000 ED visits per year, wait times can be significant during peak periods. Consider using real-time wait time information before heading in for non-life-threatening concerns.

What to Bring

• Valid health insurance card (Carte d'assurance maladie du Québec / RAMQ card)
• Government-issued photo ID
• List of all current medications, including dosages
• List of known allergies (medications, food, environmental)
• Any relevant prior medical records, imaging, or specialist letters
• Method of payment for parking
• Phone charger or portable battery pack for long waits
• Comfortable clothing and a light jacket — ER waiting areas can be cool

Parking

A visitor parking lot is available on site, with a dedicated parking office (Bureau stationnement, RC-106) located on the ground floor.

Getting There

Hôtel-Dieu de Lévis is accessible by public transit via Société de transport de Lévis (STLévis). The closest stops are 'H.-Dieu De Lévis – St-Omer' and 'Station H.-Dieu De Lévis,' served by bus lines 11, 11A, 13, 15, and L2. Routes 11 and 11A connect the hospital directly to the Traverse (Lévis–Québec ferry terminal), UQAR, and the Lauzon corridor.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are ERstat’s estimates, built from what hospitals publish, or from our model where a hospital publishes no wait. They are not the hospital’s own figures. Actual waits may vary.

We check our accuracy every night against what hospitals later post. Forecasting two hours ahead, our estimate is typically off by 32 minutes. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.