HÔTEL-DIEU DE SOREL

Location & Access

400 Avenue De L'Hôtel-Dieu, Sorel-Tracy, QC J3P 1N5

Paid parking is available on-site at a flat rate of $8 for a 24-hour period, regardless of length of stay. Parking is managed by the Société Parc-Auto du Québec (S.PA.Q.); for parking inquiries call 450-494-7320. Free street parking with a maximum two-hour limit is available on surrounding streets. Volunteers and family/caregivers of long-term care (hébergement) patients park free. Wheelchairs are available at the main entrance.

Taxibus route #394 stops directly at the main entrance on rue Hôtel-Dieu, providing public transit access to the hospital.

About HÔTEL-DIEU DE SOREL

Hôtel-Dieu de Sorel is a general and specialized care centre (CHSGS) serving the Pierre-De Saurel territory in Sorel-Tracy, Québec, and is part of the CISSS de la Montérégie-Est network. Its emergency department operates 24 hours a day, 7 days a week, and is supported by a broad range of on-site specialties including intensive care, oncology, obstetrics, nephrology, and mental health services. As the primary regional hospital for the Montérégie-Est area, it is the appropriate destination for urgent and emergent medical needs in Sorel-Tracy and surrounding communities.

Services & Specialties

24/7 Emergency Department (17 stretchers), Intensive Care Unit (ICU), One-Day Surgery, Oncology, Palliative Care, Obstetrics and Pediatrics, Mental Health Inpatient and Outpatient Services, Diagnostic Testing Centre, Hemodialysis and Peritoneal Dialysis, Nephrology Pre-Dialysis (Renal Protection) Clinic, Detoxification Services, Harm Reduction Programs (Needle Distribution and Syringe Recovery), Electrocardiogram (ECG), Rehabilitation Services, Outpatient Specialty Clinics, Diagnostic Imaging (X-ray and other modalities).

Amenities

• On-site cafeteria open daily 7:00 a.m. – 7:00 p.m. (breakfast, lunch, and dinner)
• In-room meal service for inpatients at approximately 8:00 a.m., 12:00 p.m., and 4:45 p.m.
• Billing/accounting office located on the ground floor across from the cafeteria
• Spiritual care and religious accompaniment services for patients and families
• Designated smoking/vaping area in front of the main entrance (P1) — cannabis prohibited on premises
• Wheelchair access at the main entrance

Best Times to Visit

Quieter times: No historical wait time data is currently available for this facility. In general, emergency departments across Canada tend to be less busy during weekday mornings (Tuesday through Thursday, 8 a.m. to noon). If your condition is not life-threatening, consider these off-peak windows when possible.

Busier times: Without historical data specific to Hôtel-Dieu de Sorel, general patterns suggest evenings (5–10 p.m.), weekends, and Monday mornings are typically the busiest periods at regional hospital ERs. Holidays and the start of the week after long weekends also tend to see higher volumes.

Tips Before You Go

• Bring your valid Québec health insurance card (RAMQ card) — without it, you may be billed for services. Out-of-province Canadians should be prepared to discuss coverage with the billing office.
• All services at Hôtel-Dieu de Sorel are delivered primarily in French. If you require English-language care, call ahead at 450-746-6000 to arrange appropriate assistance.
• For simple diagnostic imaging such as X-rays, you can arrive without an appointment as long as you have a medical requisition. Other tests require booking through the central scheduling service.
• On-site parking is a flat $8 for the entire day regardless of how long you stay, so there is no need to rush back to pay a meter. Free two-hour street parking is available nearby if cost is a concern.
• Upon arrival for planned hospitalization, present to the admissions desk at the main entrance. For emergency visits, proceed directly to the emergency reception desk at any hour.

What to Bring

• Valid Québec health insurance card (RAMQ) or provincial health card
• Government-issued photo ID (driver's licence or passport)
• List of current medications including dosages
• List of known allergies (medications, foods, or other substances)
• Any relevant medical records, recent test results, or specialist referral letters
• Provincial drug insurance card or private insurance information
• Personal comfort items for potential long waits (water bottle, snacks, phone charger)
• A trusted contact person's name and phone number

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.