About INSTITUT UNIVERSITAIRE DE GÉRIATRIE DE MONTRÉAL
The Institut universitaire de gériatrie de Montréal (IUGM), located at 4565 Chemin Queen-Mary in Montréal, QC, is a university-affiliated specialized care centre dedicated entirely to elderly patients. It provides geriatric rehabilitation, long-term care, dementia care, and ambulatory services — including one of the world's only dedicated geriatric pain management clinics. This facility does not operate a public emergency department; all services are by referral only, and individuals requiring emergency care should proceed to a general hospital in the Montréal area.
Services & Specialties
Short-term geriatric care and intensive functional rehabilitation, In-patient geriatric assessment and recovery program, Long-term care (CHSLD) residential services, Alzheimer's and dementia specialized care, Chronic pain management clinic (geriatric, one of few worldwide), Dysphagia (swallowing disorder) care and management, Urinary incontinence assessment and treatment, Radiology services: radiography, fluoroscopy, and ultrasound, Family medicine and vaccination (clients aged 65 and over only), Day centre with therapeutic and health promotion activities, Mobile centre and specialized outpatient clinics, Geriatric and gerontological research (CRIUGM — largest in French-speaking world), Centre d'excellence en santé cognitive (CESCO), Centre d'expertise sur la santé des personnes âgées et des aidants (CESPA).
The IUGM does not have a walk-in or public emergency department — if you or a loved one needs urgent or emergency care, go directly to a general hospital such as the Jewish General Hospital or Hôpital Notre-Dame in Montréal.
Access to IUGM services is by referral only. Contact your family physician or the CIUSSS Centre-Sud-de-l'Île-de-Montréal intake team to arrange an assessment, admission, or specialist consultation.
If you are a caregiver or family member supporting a senior, the IUGM's Day Centre and CESPA expertise centre can connect you with resources to help your loved one remain at home longer — ask your referring physician about eligibility.
When visiting a resident or client at the IUGM, call ahead at 514-340-2800 to confirm visiting hours, parking availability, and any specific pavilion directions, as the facility operates across two sites (Côte-des-Neiges and Alfred-DesRochers pavilions).
For transit, the Métro stations Snowdon, Côte-des-Neiges, and Côte-Sainte-Catherine are all nearby — check the STM trip planner before your visit to choose the most convenient route.
What to Bring
Valid provincial health insurance card (RAMQ card)
Government-issued photo identification
Complete list of current medications, dosages, and prescribing physicians
Referral documentation or physician's letter (required for access to IUGM services)
List of known allergies and relevant medical history
Contact information for next of kin or designated caregiver
Comfortable clothing and personal care items if an extended stay or admission is expected
Any assistive devices (hearing aids, glasses, mobility aids) the patient relies on daily
Parking
Detailed on-site parking cost and structure information is not publicly listed. Visitors and families are advised to contact the IUGM directly at 514-340-2800 for current parking details. Communauto car-share vehicles are available on site, and there is a secured bicycle storage area on the premises.
Getting There
The IUGM is well served by Montréal's public transit network. Nearby Métro stations include Snowdon, Côte-des-Neiges, and Côte-Sainte-Catherine on the Orange and Blue lines. Bus routes 51, 124, and 166 also provide direct access to the facility.
Frequently Asked Questions
Does the IUGM have a public emergency department I can walk into?
No. The Institut universitaire de gériatrie de Montréal does not operate a public emergency department. It is a specialized geriatric care centre where all services are accessed by referral only. If you require emergency care, please go to a general hospital emergency department in Montréal, such as the Jewish General Hospital or Hôpital Notre-Dame.
How do I get a referral to the IUGM for myself or a family member?
Referrals to the IUGM are made through your family physician or through the intake team at the CIUSSS Centre-Sud-de-l'Île-de-Montréal. Your doctor can assess whether IUGM programs — such as geriatric rehabilitation, the day centre, or specialized clinics — are appropriate for your situation and submit the required referral.
What types of patients does the IUGM specialize in treating?
The IUGM specializes exclusively in the care of elderly patients, particularly those with complex aging-related needs. This includes seniors requiring functional rehabilitation, long-term residential care, dementia and Alzheimer's care, management of chronic pain, dysphagia, or urinary incontinence, and those who need support to maintain independence at home through the day centre program.
Is the IUGM's pain management clinic open to the general public?
The IUGM's geriatric chronic pain management clinic — recognized as one of the only such specialized clinics in the world — serves patients within the IUGM's programs and clientele aged 65 and over. Access is by referral through a physician. It is not a walk-in clinic open to the general public.
What are the visiting hours and how do I find the right pavilion?
The IUGM operates 24/7 across two sites: the Côte-des-Neiges pavilion and the Alfred-DesRochers pavilion, both part of its 452-bed capacity. Administrative offices are open 8:00 a.m. to 4:00 p.m. Visitors are strongly encouraged to call 514-340-2800 ahead of their visit to confirm pavilion location, current visiting policies, and any other logistical details.
How is the IUGM connected to Université de Montréal and research?
The IUGM is formally affiliated with Université de Montréal and holds the status of university institute granted by the Quebec Ministry of Health and Social Services. It houses the CRIUGM (Centre de recherche), which is the largest aging research centre in the French-speaking world, as well as CESPA (expertise on seniors and caregivers) and CESCO (Centre d'excellence en santé cognitive), making it a leading hub for geriatric innovation in Quebec and internationally.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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