INSTITUT UNIVERSITAIRE DE GÉRIATRIE DE MONTRÉAL

Location & Access

4565 Chemin Queen-Mary, Montréal, QC H3W 1W5

Detailed on-site parking cost and structure information is not publicly listed. Visitors and families are advised to contact the IUGM directly at 514-340-2800 for current parking details. Communauto car-share vehicles are available on site, and there is a secured bicycle storage area on the premises.

The IUGM is well served by Montréal's public transit network. Nearby Métro stations include Snowdon, Côte-des-Neiges, and Côte-Sainte-Catherine on the Orange and Blue lines. Bus routes 51, 124, and 166 also provide direct access to the facility.

About INSTITUT UNIVERSITAIRE DE GÉRIATRIE DE MONTRÉAL

The Institut universitaire de gériatrie de Montréal (IUGM), located at 4565 Chemin Queen-Mary in Montréal, QC, is a university-affiliated specialized care centre dedicated entirely to elderly patients. It provides geriatric rehabilitation, long-term care, dementia care, and ambulatory services — including one of the world's only dedicated geriatric pain management clinics. This facility does not operate a public emergency department; all services are by referral only, and individuals requiring emergency care should proceed to a general hospital in the Montréal area.

Services & Specialties

Short-term geriatric care and intensive functional rehabilitation, In-patient geriatric assessment and recovery program, Long-term care (CHSLD) residential services, Alzheimer's and dementia specialized care, Chronic pain management clinic (geriatric, one of few worldwide), Dysphagia (swallowing disorder) care and management, Urinary incontinence assessment and treatment, Radiology services: radiography, fluoroscopy, and ultrasound, Family medicine and vaccination (clients aged 65 and over only), Day centre with therapeutic and health promotion activities, Mobile centre and specialized outpatient clinics, Geriatric and gerontological research (CRIUGM — largest in French-speaking world), Centre d'excellence en santé cognitive (CESCO), Centre d'expertise sur la santé des personnes âgées et des aidants (CESPA).

Amenities

• 24/7 facility operations (administrative offices open 8:00 a.m. – 4:00 p.m.)
• Communauto car-share vehicles on site
• Secured bicycle storage area
• Day centre with therapeutic and social activities for clients
• Research centre (CRIUGM) on premises
• Services primarily offered in French

Best Times to Visit

Quieter times: As the IUGM does not operate a public emergency department, there are no walk-in peak or off-peak times applicable. Planned visits, consultations, and admissions are coordinated through referral and scheduled appointments. For administrative inquiries, contact the facility during office hours: 8:00 a.m. – 4:00 p.m., Monday to Friday.

Busier times: Because access is by referral and appointment only, general emergency wait-time guidance does not apply to the IUGM. If you are seeking emergency care at any time of day, do not come to this facility — proceed to the nearest general hospital emergency department instead.

Tips Before You Go

• The IUGM does not have a walk-in or public emergency department — if you or a loved one needs urgent or emergency care, go directly to a general hospital such as the Jewish General Hospital or Hôpital Notre-Dame in Montréal.
• Access to IUGM services is by referral only. Contact your family physician or the CIUSSS Centre-Sud-de-l'Île-de-Montréal intake team to arrange an assessment, admission, or specialist consultation.
• If you are a caregiver or family member supporting a senior, the IUGM's Day Centre and CESPA expertise centre can connect you with resources to help your loved one remain at home longer — ask your referring physician about eligibility.
• When visiting a resident or client at the IUGM, call ahead at 514-340-2800 to confirm visiting hours, parking availability, and any specific pavilion directions, as the facility operates across two sites (Côte-des-Neiges and Alfred-DesRochers pavilions).
• For transit, the Métro stations Snowdon, Côte-des-Neiges, and Côte-Sainte-Catherine are all nearby — check the STM trip planner before your visit to choose the most convenient route.

What to Bring

• Valid provincial health insurance card (RAMQ card)
• Government-issued photo identification
• Complete list of current medications, dosages, and prescribing physicians
• Referral documentation or physician's letter (required for access to IUGM services)
• List of known allergies and relevant medical history
• Contact information for next of kin or designated caregiver
• Comfortable clothing and personal care items if an extended stay or admission is expected
• Any assistive devices (hearing aids, glasses, mobility aids) the patient relies on daily

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.