Hôtel-Dieu de Sorel is a general and specialized care centre (CHSGS) serving the Pierre-De Saurel territory in Sorel-Tracy, Québec, and is part of the CISSS de la Montérégie-Est network. Its emergency department operates 24 hours a day, 7 days a week, and is supported by a broad range of on-site specialties including intensive care, oncology, obstetrics, nephrology, and mental health services. As the primary regional hospital for the Montérégie-Est area, it is the appropriate destination for urgent and emergent medical needs in Sorel-Tracy and surrounding communities.
Services & Specialties
24/7 Emergency Department (17 stretchers), Intensive Care Unit (ICU), One-Day Surgery, Oncology, Palliative Care, Obstetrics and Pediatrics, Mental Health Inpatient and Outpatient Services, Diagnostic Testing Centre, Hemodialysis and Peritoneal Dialysis, Nephrology Pre-Dialysis (Renal Protection) Clinic, Detoxification Services, Harm Reduction Programs (Needle Distribution and Syringe Recovery), Electrocardiogram (ECG), Rehabilitation Services, Outpatient Specialty Clinics, Diagnostic Imaging (X-ray and other modalities).
Amenities
On-site cafeteria open daily 7:00 a.m. – 7:00 p.m. (breakfast, lunch, and dinner)
In-room meal service for inpatients at approximately 8:00 a.m., 12:00 p.m., and 4:45 p.m.
Billing/accounting office located on the ground floor across from the cafeteria
Spiritual care and religious accompaniment services for patients and families
Designated smoking/vaping area in front of the main entrance (P1) — cannabis prohibited on premises
Bring your valid Québec health insurance card (RAMQ card) — without it, you may be billed for services. Out-of-province Canadians should be prepared to discuss coverage with the billing office.
All services at Hôtel-Dieu de Sorel are delivered primarily in French. If you require English-language care, call ahead at 450-746-6000 to arrange appropriate assistance.
For simple diagnostic imaging such as X-rays, you can arrive without an appointment as long as you have a medical requisition. Other tests require booking through the central scheduling service.
On-site parking is a flat $8 for the entire day regardless of how long you stay, so there is no need to rush back to pay a meter. Free two-hour street parking is available nearby if cost is a concern.
Upon arrival for planned hospitalization, present to the admissions desk at the main entrance. For emergency visits, proceed directly to the emergency reception desk at any hour.
What to Bring
Valid Québec health insurance card (RAMQ) or provincial health card
Government-issued photo ID (driver's licence or passport)
List of current medications including dosages
List of known allergies (medications, foods, or other substances)
Any relevant medical records, recent test results, or specialist referral letters
Provincial drug insurance card or private insurance information
Personal comfort items for potential long waits (water bottle, snacks, phone charger)
A trusted contact person's name and phone number
Parking
Paid parking is available on-site at a flat rate of $8 for a 24-hour period, regardless of length of stay. Parking is managed by the Société Parc-Auto du Québec (S.PA.Q.); for parking inquiries call 450-494-7320. Free street parking with a maximum two-hour limit is available on surrounding streets. Volunteers and family/caregivers of long-term care (hébergement) patients park free. Wheelchairs are available at the main entrance.
Getting There
Taxibus route #394 stops directly at the main entrance on rue Hôtel-Dieu, providing public transit access to the hospital.
Frequently Asked Questions
What is the phone number for Hôtel-Dieu de Sorel?
You can reach Hôtel-Dieu de Sorel at 450-746-6000. For parking-related issues, contact the on-site parking manager, Société Parc-Auto du Québec (S.PA.Q.), at 450-494-7320.
Does the Hôtel-Dieu de Sorel emergency department offer pediatric care?
Yes. The hospital has a dedicated pediatric unit with inpatient beds in private rooms equipped with private bathrooms and a fold-out parent bed. Children requiring inpatient admission must be referred by a physician, but pediatric emergencies are treated in the emergency department.
Is Hôtel-Dieu de Sorel the main hospital serving the Sorel-Tracy region?
Yes. Hôtel-Dieu de Sorel is the primary general and specialized care hospital (CHSGS) serving the Pierre-De Saurel territory. It is part of the CISSS de la Montérégie-Est network, and health services in the Sorel-Tracy area are centralized around this establishment.
Does Hôtel-Dieu de Sorel offer dialysis services?
Yes. The hospital offers both hemodialysis and peritoneal dialysis services, as well as a nephrology pre-dialysis (renal protection) clinic for patients in the earlier stages of kidney disease.
Are services at Hôtel-Dieu de Sorel available in English?
Services are delivered primarily in French. If you require English-language care, it is recommended to call the hospital at 450-746-6000 in advance to ensure appropriate arrangements can be made for your visit.
How much does parking cost at Hôtel-Dieu de Sorel?
On-site parking costs a flat rate of $8 for a 24-hour period, regardless of how long you are at the hospital. Free street parking with a two-hour maximum is available on the surrounding streets. Volunteers and caregivers of long-term care patients park free on-site.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
We check our own accuracy. Forecasting two hours ahead, the ERstat estimate was typically off by 33 minutes against what hospitals themselves later posted, compared with 41 minutes for the hospital's own current figure, and was the closer of the two 58% of the time. See the full scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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