This is an urgent care centre, not an emergency department.
It treats urgent problems that are not life-threatening, and the wait is usually shorter for that reason rather than because it is faster at the same work. In a life-threatening emergency, call 911.
Current ER wait
2h 2m
ERstat forecast
↘ 1h 35m
by 4:45 p.m. · easing
4 waiting · 3 being treated
Left is the wait posted right now. Right is ERstat's own estimate for when you'd arrive. How accurate?
Douglas Memorial Hospital, part of the Niagara Health System, operates an Urgent Care Centre at 230 Bertie St in Fort Erie, Ontario, serving the greater Fort Erie area and its approximately 30,000 residents. The site provides urgent care, diagnostic imaging, and a range of outpatient and ambulatory services, but is not a full emergency department — patients with life-threatening emergencies should call 911 immediately. For those with non-life-threatening conditions, the Fort Erie site offers accessible, community-based care supported by Niagara Health's broader regional network.
Services & Specialties
Urgent Care Centre, X-ray and ultrasound (diagnostic imaging), Complex continuing care, Physiotherapy (outpatient), Mental health and addictions services, COPD and Asthma Clinic, Methadone Clinic, Hepatitis C Care – Counselling and Support Services (by appointment), Scheduled ambulatory and outpatient clinics, Ontario Breast Screening Program (mobile coach, nearby community health centre).
Amenities
Amenity information for this site is limited — contact Niagara Health at 905-378-4647 to confirm availability of cafeteria, ATM, pharmacy, or other services before your visit
This is an Urgent Care Centre, not a full emergency department — if you are experiencing a life-threatening emergency such as chest pain, stroke symptoms, or severe trauma, call 911 immediately.
The nearest full-service hospital with a complete emergency department is approximately 32 kilometres away in Welland — plan accordingly for serious medical needs.
Many outpatient clinics at this site, including the Hepatitis C and Methadone Clinic, require appointments — call ahead rather than walking in.
Bring your Ontario health card (OHIP) and a list of any current medications to speed up your registration at the urgent care centre.
If you rely on public transit, confirm your route with Fort Erie Transit in advance, as not all routes are confirmed to stop directly at 230 Bertie St.
What to Bring
Ontario health card (OHIP card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Contact information for your family doctor or specialist
Payment method for parking (Pay-and-Display meters on site)
Snacks and water, as wait times can vary
A book, phone, or other entertainment while you wait
Parking
The site uses Pay-and-Display parking meters. Hospital parking in Ontario is regulated to remain affordable for patients and visitors. Accessible permit holders are subject to standard parking rates. Contact Niagara Health at 905-378-4647 for current pricing details.
Getting There
Fort Erie Transit serves Fort Erie, Crystal Beach, Ridgeway, Stevensville, and Black Creek. Fort Erie Accessible Specialized Transit (FAST) is available for individuals unable to walk 175 metres or board a regular transit bus. Niagara Transit also connects Niagara Falls to Fort Erie, with a transfer point at the Municipal HUB at 3 Municipal Centre Drive. Confirm which routes stop nearest to 230 Bertie St directly with Fort Erie Transit before travelling.
Frequently Asked Questions
Is Douglas Memorial Hospital in Fort Erie a full emergency department?
No. Douglas Memorial Hospital operates an Urgent Care Centre, not a full emergency department. If you arrive with a life-threatening emergency, staff will call 911. For true emergencies, please call 911 directly or proceed to a full-service hospital.
Where is the nearest full emergency department to Fort Erie?
The nearest full-service hospital emergency department is located in Welland, approximately 32 kilometres from Fort Erie. There are currently no full emergency rooms in Fort Erie or Port Colborne. A new South Niagara Hospital is expected to open in 2028 approximately 25 minutes from Fort Erie.
What conditions can I be treated for at the Douglas Memorial Urgent Care Centre?
The Urgent Care Centre is appropriate for non-life-threatening conditions such as minor injuries, infections, and illnesses that require prompt but not emergency attention. The site also offers diagnostic imaging (X-ray and ultrasound) and outpatient clinic services.
Does Douglas Memorial Hospital have a trauma centre or cardiac unit?
No. This site does not have a trauma centre, cardiac centre, stroke unit, or pediatric emergency unit. Patients requiring these levels of care should call 911 or be transported to a full-service regional hospital.
Are outpatient clinics like the COPD Clinic or Methadone Clinic walk-in or by appointment?
Several outpatient services at this site, including the Methadone Clinic and Hepatitis C Care services, are by appointment only. Contact Niagara Health at 905-378-4647 to schedule or confirm appointment availability.
How old is Douglas Memorial Hospital and who was it named after?
Douglas Memorial Hospital opened in 1931 and was named in honour of Dr. William Douglas, a local family practitioner whose bequest helped fund the hospital's establishment. It has served the Fort Erie community for nearly a century.