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Ladysmith Community Health Centre, operated by Island Health and located at 1111 4th Avenue in Ladysmith, BC, is a Primary Health Care Centre offering urgent walk-in care for serious but non-life-threatening conditions. The facility provides acute care stabilization, on-site laboratory services, diagnostic support, and a range of community health programs including mental health, neurological rehabilitation, and chronic disease management. This is not a full emergency department — patients experiencing life-threatening emergencies should call 9-1-1 or proceed to the nearest full ED in Nanaimo or Duncan.
Services & Specialties
Urgent care (walk-in, non-life-threatening conditions), Acute care assessment and stabilization, On-site medical laboratory (Island Health), Diagnostic services, Neurological Rehabilitation Outpatient Program (Occupational Therapy and Physical Therapy), Adult Mental Health and Substance Use services, Child Health Clinic, Youth Health Clinic, Public health services, Home Care Nursing, Chronic disease management, Primary care (by appointment, Monday–Friday).
This is an urgent care centre, not a full emergency department — for life-threatening emergencies, call 9-1-1 or go directly to the nearest full ED in Nanaimo or Duncan.
Urgent care is walk-in only — no appointment needed, but you will be triaged and seen based on the urgency of your condition, not arrival order.
Bring your BC Health Services Card (Care Card) when you arrive, as you will be asked to present it at registration.
For mental health and addiction services or primary care, call ahead — these are available by appointment only on weekdays and are not walk-in.
If you need laboratory services, confirm whether an appointment is required by calling 250-739-5777 before your visit.
What to Bring
BC Health Services Card (Care Card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Health and drug insurance information (if applicable)
Emergency contact information
Relevant medical history or referral documents
Comfortable clothing if you may need to be examined
Frequently Asked Questions
Is Ladysmith Community Health Centre a full emergency department?
No. The Ladysmith Community Health Centre operates an urgent care centre for serious but non-life-threatening conditions. It is not a full emergency department. If you are experiencing a life-threatening emergency, call 9-1-1 or go to the nearest full ED in Nanaimo or Duncan immediately.
Do I need an appointment to visit the urgent care centre?
No. The urgent care centre is walk-in only — no appointment is required. When you arrive, a nurse or doctor will assess how urgent your condition is, and you will be seen based on medical need rather than arrival time.
What services are available at Ladysmith Community Health Centre beyond urgent care?
Beyond urgent care, the centre offers mental health and substance use services, a neurological rehabilitation outpatient program, child and youth health clinics, public health, home care nursing, on-site laboratory, and primary care by appointment on weekdays.
Is there a laboratory on-site at the Ladysmith Community Health Centre?
Yes, there is an on-site medical laboratory operated by Island Health. It is recommended to call ahead at 250-739-5777 to confirm whether an appointment is required for lab services.
How do I get to Ladysmith Community Health Centre by transit?
The centre is served by the Cowichan Valley Regional Transit System. The closest bus stops are at 1st Ave & Symonds and 1st Ave at Hwy 1, a short walk from the facility. Routes 70, 31, 34, 36, and the VI Connector all serve the area.
Who operates Ladysmith Community Health Centre?
The Ladysmith Community Health Centre is operated by Island Health (Vancouver Island Health Authority). It was formerly the Ladysmith Hospital and has been converted into an integrated Primary Health Care Centre offering a wide range of community and health services.