This is an urgent care centre, not an emergency department.
It treats urgent problems that are not life-threatening, and the wait is usually shorter for that reason rather than because it is faster at the same work. In a life-threatening emergency, call 911.
Not an emergency department
This is an urgent care centre, not an emergency department. It treats walk-in urgent problems during posted hours.
We do not publish a wait time for this facility. In an emergency, call 911 or go to the nearest emergency department.
The Willett Urgent Care Centre, located at 238 Grand River St. North in Paris, Ontario, is a physician- and nurse-staffed facility providing rapid, expert care for non-life-threatening conditions. As part of the Brant Community Healthcare System, the Willett has served the Paris community since 1922 and sees approximately 20,000 patients annually, offering same-day diagnostics including X-ray and bloodwork. For major trauma, obstetrical emergencies, or life-threatening conditions, patients should proceed directly to the Emergency Department at Brantford General Hospital, which operates 24/7.
Services & Specialties
Urgent care for non-emergent conditions, Same-day X-ray and diagnostic imaging, Fluoroscopy services, Same-day bloodwork and lab tests, Outpatient radiology, Access to Brantford General Hospital specialists, Registered nurse and physician assessment, 32-bed transitional care unit.
The Willett is an urgent care centre, not a full emergency department — for life-threatening emergencies, call 911 or go directly to Brantford General Hospital in Brantford.
No appointment is needed; patients are seen approximately in the order they arrive, so arriving earlier in the day may mean shorter waits.
The Willett does not routinely renew prescriptions and will not renew controlled substances such as narcotics or stimulants — plan accordingly before your visit.
Because the Willett is affiliated with Brantford General Hospital, you can be referred to specialists or additional diagnostic services at BGH if needed.
There is no penalty to you or your family doctor for using the Willett Urgent Care Centre — it is an open-access facility within the BCHS network.
What to Bring
Provincial health card (Ontario OHIP card)
Government-issued photo ID
List of current medications and dosages
List of known allergies
Any relevant medical records or recent test results
Your family doctor's name and contact information
Payment method for parking
A book or device to pass time while waiting
Parking
Parking at the Willett Urgent Care Centre is managed by Precise ParkLink. The facility is located at 238 Grand River St. North, Paris. For current rates, lot locations, and accessibility details, visit the Precise ParkLink website or contact the facility directly at 519-442-2251.
Getting There
No specific public transit routes to the Willett Urgent Care Centre have been confirmed. Patients relying on public transit should consult County of Brant transportation resources or contact the facility directly for guidance.
Frequently Asked Questions
Is the Willett Urgent Care Centre a full emergency department?
No. The Willett Urgent Care Centre is not a full emergency department and is not equipped to handle major trauma, obstetrical emergencies, or life-threatening conditions. For serious emergencies, call 911 or go to the Emergency Department at Brantford General Hospital, which is open 24/7.
Do I need an appointment to be seen at the Willett Urgent Care Centre?
No appointment is required. Patients are walk-in only and are seen approximately in the order in which they present to the clinic.
Can the Willett Urgent Care Centre renew my prescriptions?
The Willett does not routinely renew prescriptions and will not renew controlled substances such as narcotics or stimulants. For prescription renewals, please contact your family physician.
What diagnostic services are available at the Willett Urgent Care Centre?
The Willett offers same-day X-ray and bloodwork on site. It has a dedicated multi-purpose radiology room providing outpatient imaging and fluoroscopy services. Through its affiliation with Brantford General Hospital, patients can also be referred for additional specialist and diagnostic services.
Where exactly is the Willett Urgent Care Centre located in Paris, Ontario?
The Willett Urgent Care Centre is located at 238 Grand River Street North, Paris, ON N3L 2N7. Parking is managed by Precise ParkLink; contact the facility at 519-442-2251 for current parking details.
Will visiting the Willett Urgent Care Centre affect my relationship with my family doctor?
No. There are no restrictions on visiting the Willett, and neither you nor your family doctor is penalized for your visit. It is an open-access facility within the Brant Community Healthcare System.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Ontario health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
Something wrong on this page?
Incorrect hours, wrong address, or outdated information? Let us know.