CENTRE HOSPITALIER PIERRE-JANET

Best Times to Visit

Quieter times: No historical wait time data is currently available for Centre Hospitalier Pierre-Janet. As a specialized psychiatric facility, access is often coordinated through referrals or crisis pathways. If you are in a psychiatric crisis, do not delay seeking care — contact the hospital directly or present at any time, as services are available 24/7.

Busier times: No historical data is available to identify peak demand periods at this facility. General guidance suggests that evenings, weekends, and holidays can be busier at psychiatric emergency services across Canada. If your situation is non-urgent, calling ahead at 819-771-7761 may help you identify the best time to visit or arrange a planned admission.

About CENTRE HOSPITALIER PIERRE-JANET

Centre Hospitalier Pierre-Janet, located at 46 Rue Lucien Brault in Gatineau, QC, is the only specialized psychiatric hospital in the Outaouais region, serving a population of approximately 329,000 residents. As part of CISSS de l'Outaouais, it provides 24/7 specialized mental health crisis and emergency psychiatric services for adults, seniors, and youth, including inpatient, forensic, and day hospital programs. This is not a general emergency department — patients requiring care for trauma, cardiac events, stroke, or other medical emergencies should proceed to Hôpital de Hull or another CISSS de l'Outaouais facility.

Services & Specialties

24/7 specialized psychiatric emergency care, Inpatient acute psychiatric hospitalization, Forensic psychiatry unit, Mental health day hospital (18+), Geriatric psychiatry services, Youth mental health services, Addiction services (drugs, alcohol, gambling), Eating disorder treatment, Attention deficit disorder (ADD/ADHD) services, Autism spectrum disorder (ASD) programs, Developmental and intellectual disability services, Fetal alcohol spectrum disorder (FASD) programs, Family and marital therapy, Chronic psychiatric care and supported living, Bilingual services (French and English).

Amenities

• On-site accessible parking
• Bilingual services (French and English)
• Day hospital facility at 30 Pharand Street (Juvenile Pavilion)
• Contact hospital directly at 819-771-7761 to confirm cafeteria, ATM, and other amenity availability

Other Care Options

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Tips Before You Go

• Pierre-Janet is a specialized psychiatric hospital — if you are experiencing a general medical emergency such as chest pain, difficulty breathing, or physical trauma, go directly to Hôpital de Hull or call 911.
• Patients in mental health crisis are often referred to Pierre-Janet from other Gatineau-area hospitals, so calling ahead at 819-771-7761 can help clarify the best intake pathway for your situation.
• Services are available in both French and English — feel free to communicate in your preferred official language.
• Visitors and family members are strongly encouraged to call ahead to confirm visiting hours and access points, as policies for psychiatric facilities can differ from general hospitals.
• If you are travelling by transit, use the STO or OC Transpo trip planner to identify the most current routes to Alexandre-Taché/Châteaubriand or Alexandre-Taché/Saint-Joseph stops near the hospital.

What to Bring

• Valid provincial health insurance card (e.g., RAMQ card)
• Government-issued photo ID
• List of current medications, dosages, and prescribing physicians
• Name and contact information for your family doctor or treating psychiatrist
• Emergency contact information for a trusted family member or friend
• Any relevant medical records, previous psychiatric assessments, or referral letters
• Comfortable clothing and personal care items if inpatient admission is possible
• A list of any known allergies to medications

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are estimates based on Quebec health data. Actual wait times may vary.

If you are experiencing a medical emergency, call 911 immediately.