Quieter times: No historical wait time data is currently available for Centre Hospitalier Pierre-Janet. As a specialized psychiatric facility, access is often coordinated through referrals or crisis pathways. If you are in a psychiatric crisis, do not delay seeking care — contact the hospital directly or present at any time, as services are available 24/7.
Busier times: No historical data is available to identify peak demand periods at this facility. General guidance suggests that evenings, weekends, and holidays can be busier at psychiatric emergency services across Canada. If your situation is non-urgent, calling ahead at 819-771-7761 may help you identify the best time to visit or arrange a planned admission.
Centre Hospitalier Pierre-Janet, located at 46 Rue Lucien Brault in Gatineau, QC, is the only specialized psychiatric hospital in the Outaouais region, serving a population of approximately 329,000 residents. As part of CISSS de l'Outaouais, it provides 24/7 specialized mental health crisis and emergency psychiatric services for adults, seniors, and youth, including inpatient, forensic, and day hospital programs. This is not a general emergency department — patients requiring care for trauma, cardiac events, stroke, or other medical emergencies should proceed to Hôpital de Hull or another CISSS de l'Outaouais facility.
Services & Specialties
24/7 specialized psychiatric emergency care, Inpatient acute psychiatric hospitalization, Forensic psychiatry unit, Mental health day hospital (18+), Geriatric psychiatry services, Youth mental health services, Addiction services (drugs, alcohol, gambling), Eating disorder treatment, Attention deficit disorder (ADD/ADHD) services, Autism spectrum disorder (ASD) programs, Developmental and intellectual disability services, Fetal alcohol spectrum disorder (FASD) programs, Family and marital therapy, Chronic psychiatric care and supported living, Bilingual services (French and English).
Amenities
On-site accessible parking
Bilingual services (French and English)
Day hospital facility at 30 Pharand Street (Juvenile Pavilion)
Contact hospital directly at 819-771-7761 to confirm cafeteria, ATM, and other amenity availability
Pierre-Janet is a specialized psychiatric hospital — if you are experiencing a general medical emergency such as chest pain, difficulty breathing, or physical trauma, go directly to Hôpital de Hull or call 911.
Patients in mental health crisis are often referred to Pierre-Janet from other Gatineau-area hospitals, so calling ahead at 819-771-7761 can help clarify the best intake pathway for your situation.
Services are available in both French and English — feel free to communicate in your preferred official language.
Visitors and family members are strongly encouraged to call ahead to confirm visiting hours and access points, as policies for psychiatric facilities can differ from general hospitals.
If you are travelling by transit, use the STO or OC Transpo trip planner to identify the most current routes to Alexandre-Taché/Châteaubriand or Alexandre-Taché/Saint-Joseph stops near the hospital.
What to Bring
Valid provincial health insurance card (e.g., RAMQ card)
Government-issued photo ID
List of current medications, dosages, and prescribing physicians
Name and contact information for your family doctor or treating psychiatrist
Emergency contact information for a trusted family member or friend
Any relevant medical records, previous psychiatric assessments, or referral letters
Comfortable clothing and personal care items if inpatient admission is possible
A list of any known allergies to medications
Parking
Accessible parking is available on-site at Centre Hospitalier Pierre-Janet. Specific hourly and daily rates are listed separately by CISSS de l'Outaouais for this facility. Contact the hospital directly at 819-771-7761 to confirm current parking rates and accessible parking availability before your visit.
Getting There
Centre Hospitalier Pierre-Janet is accessible by public transit via STO and OC Transpo bus routes serving the Hull-Gatineau area. Nearby routes include 32, 34, 800, 18, 26, 29, 36, 37, 371, and 437, with stops at Alexandre-Taché/Châteaubriand and Alexandre-Taché/Saint-Joseph. Check STO (sto.ca) or OC Transpo (octranspo.com) for current schedules and route planning.
Frequently Asked Questions
Is Centre Hospitalier Pierre-Janet a general emergency department?
No. Pierre-Janet is a specialized psychiatric hospital and does not provide general emergency services such as trauma, cardiac, or stroke care. If you require general emergency medical care, please go to Hôpital de Hull or call 911. Pierre-Janet's emergency services are focused exclusively on psychiatric and mental health crises.
Who can receive care at Centre Hospitalier Pierre-Janet?
Pierre-Janet provides specialized mental health services for adults (18+), seniors, and youth throughout the Outaouais region. Programs include acute psychiatric care, forensic hospitalization, day hospital services, and long-term support for those with chronic psychiatric conditions.
Does Centre Hospitalier Pierre-Janet offer services in English?
Yes. Services at Pierre-Janet are delivered in both French and English, reflecting the bilingual nature of the Gatineau-Ottawa region. You can communicate with clinical staff in either official language.
How do I access psychiatric emergency services in Gatineau if I am in crisis?
If you are in immediate danger, call 911. For a psychiatric crisis, you may be referred to Pierre-Janet from another CISSS de l'Outaouais facility, or you can contact the hospital directly at 819-771-7761. Gatineau-area hospitals such as Hôpital de Hull can also assess and refer patients requiring specialized psychiatric care.
Is Centre Hospitalier Pierre-Janet affiliated with any university?
Yes. Pierre-Janet is affiliated with McGill University as a psychiatry training site, accepting psychiatric residents and trainees for rotations of 1 to 12 months. It is also involved in research and teaching as part of its regional mandate.
What specialized programs does Pierre-Janet offer beyond acute psychiatry?
In addition to acute inpatient and forensic psychiatric care, Pierre-Janet offers programs addressing addictions (drugs, alcohol, gambling), eating disorders, autism spectrum disorders, attention deficit disorders, developmental and intellectual disabilities, fetal alcohol spectrum disorders, and family and marital therapy.
Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.
Wait times are estimates based on Quebec health data. Actual wait times may vary.
This hospital does not publish a live wait, so the figure above comes from our model rather than from its own feed. We publish how that model performs where it can be checked, at the hospitals that do publish. See the accuracy scorecard, or how we work the number out.
If you are experiencing a medical emergency, call 911 immediately.
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