Hôpital Royal Victoria

Best Times to Visit

About HÔPITAL ROYAL VICTORIA

The Royal Victoria Hospital Emergency Department, located at the MUHC Glen site (1001 Boulevard Décarie) in Montréal, Québec, provides tertiary and quaternary emergency care to adults across Montréal and the province of Quebec. As part of the McGill University Health Centre — the largest combined adult and children's hospital in Quebec — the RVH Emergency Department is equipped to handle complex, high-acuity cases alongside Medical Imaging, Medical and Surgical Clinics, and a 35-bed intensive care unit. Patients are triaged by severity of condition, making this a destination ER for serious and complex medical emergencies in the greater Montréal region.

Services & Specialties

Adult Emergency Medicine, Trauma Care, Medical Imaging (Emergency), Intensive Care Unit (35 beds), Surgical and Interventional Services, Women's Health and Obstetric Emergencies, Cardiology, Neurology, Internal Medicine, Bilingual Care (French and English).

Amenities

• Bilingual services (French and English)
• On-site parking with customer service desk
• Contact MUHC at 514-934-1934 for cafeteria, pharmacy, ATM, and Wi-Fi availability

Other Care Options

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Tips Before You Go

• The Royal Victoria Hospital ER is located at the MUHC Glen site — 1001 Boulevard Décarie, not the historic Pine Avenue building. Always confirm you are heading to the correct address before leaving.
• Patients are triaged by medical urgency, not arrival order. Expect to wait longer if your condition is less acute — bring water, a snack, and something to pass the time.
• As a tertiary and quaternary care centre, this ER handles the most complex cases in Quebec. If your condition is non-urgent, consider a local CLSC or walk-in clinic to reduce your wait and free up capacity for critical patients.
• The Vendôme metro station (Orange Line) provides direct, stress-free access — ideal if you are accompanying a patient and do not want to worry about parking.
• This is a bilingual facility. You can request services in either French or English at any point during your visit.

What to Bring

• Provincial health insurance card (RAMQ card)
• Government-issued photo ID
• List of current medications, including dosages
• List of known allergies
• Any relevant medical records or recent test results
• Health insurance or supplemental coverage information
• Phone charger or portable battery
• Comfortable clothing and a light layer, as ERs can be cool

Parking

Parking is available at the MUHC Glen site. Parking passes can be purchased at the parking customer service desk on site.

Getting There

The MUHC Glen site is accessible via the Vendôme metro station (Orange Line). Numerous STM bus routes also serve the site, including lines 17, 24, 38, 63, 90, 102, 104, 105, 124, 371, and 420.

Frequently Asked Questions

About ER Wait Times

Emergency departments use triage. Patients with more serious conditions are seen first, regardless of arrival time.

Wait times are ERstat’s estimates, built from what hospitals publish, or from our model where a hospital publishes no wait. They are not the hospital’s own figures. Actual waits may vary.

We check our accuracy every night against what hospitals later post. Forecasting two hours ahead, our estimate is typically off by 32 minutes. See the accuracy scorecard, or how we work the number out.

If you are experiencing a medical emergency, call 911 immediately.